About the Role
<p><b>The Role</b>: As Senior People Operations Manager, EMEA, you will play a pivotal leadership role in shaping and driving a high-performing People Operations function that delivers exceptional employee experience and supports business growth across the EMEA region. You will lead a team that serves as the primary point of contact for employee support, while ensuring operational excellence across the People & Culture (P&C) team, through programs and processes.</p><p></p><p>This role requires a strategic thinker with a hands-on approach, strong team leadership skills, and a passion for continuous improvement. You will collaborate closely with global and regional P&C leaders to ensure alignment and consistency across our HR operations and programs.</p><p>This role reports to the Head of People & Culture, EMEA and is based in our London office.</p><p></p><p><b>Responsibilities:</b></p><ul><li><p>Build, lead and inspire a high-performing People Operations team in EMEA, fostering a culture of excellence, accountability and trust</p></li><li><p>Attract, coach and develop team members, supporting professional growth and career advancement</p></li><li><p>Champion a high-impact, service-driven approach that prioritizes employee satisfaction and operational efficiency</p></li><li><p>Deliver measurable business value through enhanced efficiency, automation and process improvement.</p></li><li><p>Monitor and evaluate KPIs to track, manage and improve existing metrics and identify future measurement opportunities to help drive the ability to make informed business decisions</p></li><li><p>Partner with the global Director of Operations (based in the US) to coordinate the global operations roadmap and priority planning in conjunction with key partners such as P&C PMO, Finance and Central Tech (Workday, ServiceNow).</p></li><li><p>Partner with People & Culture leaders to establish best in class strategy and practices for delivering employee programs</p></li></ul><p></p><p><b>Qualifications</b></p><ul><li><p>Excellent people leadership skills with experience of managing HR/People Operations teams within a global organization</p></li><li><p>Proven track record of leading a high-performing team and a strong ability to coach and mentor team members</p></li><li><p>Previous experience using AI enhancing tools</p></li><li><p>Ability to develop a vision, communicate it, and inspire supporters of Morningstar’s People & Culture philosophies</p></li><li><p>Proven experience in business process optimization, service delivery automation, and data analytics</p></li><li><p>Adept at using HR technology (Workday, ServiceNow) and data to inform decisions and improve service </p></li></ul><ul><li><p>High attention to detail, problem-solving mindset, and a commitment to continuous improvement</p></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2><b>Base Salary Compensation Range</b></h2>GBP 68,200.00-95,333.33<p><b>Bonus Target:</b></p>15% Annual<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>We expect the compensation and target bonus for this role to fall within the stated range. The specific compensation offered will depend on the candidate’s qualifications, experience, and other job-related factors.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.</p>301_MstarEurLtd Morningstar Europe Ltd (UK) Legal Entity