About the Role
About the Role
We are looking for a BI Specialist to structure, integrate and analyze data across our client entire operation, working closely with Operations, Marketing, CRM, Finance, Compliance, Product and Leadership.
This role is responsible for transforming operational and business data into actionable insights, supporting strategic decision-making, performance monitoring and continuous improvement across the organization.
The professional will help build the company’s data infrastructure, integrating multiple sources, developing reliable dashboards and establishing key metrics that support data-driven management and sustainable growth.
Key Responsibilities:
Integrate and structure data from multiple sources across Operations, Marketing, CRM, Finance, Compliance and external platforms
Build and maintain operational and executive dashboards to monitor company performance
Define and track key KPIs related to acquisition, activation, retention, revenue, risk and operational efficiency
Conduct cohort analysis, user segmentation and behavioral analysis across the user journey
Support leadership teams by transforming data into insights, diagnostics and action plans
Ensure data quality, consistency and reliability across reports and dashboards
Automate recurring reports and data processes whenever possible
Present insights clearly to leaders and global stakeholders
Collaborate with Product and Operations to support prioritization, optimization and impact analysis
Maintain documentation of metrics, dashboards and data sources
Requirements:
Experience working in technology-driven companies
Strong experience in business or operational data analysis
Advanced SQL for data extraction and analysis
Experience with BI and data visualization tools
Knowledge of data integration from multiple sources
Strong analytical and problem-solving skills
Ability to communicate insights to technical and non-technical audiences
Experience working closely with business and operational teams
Advanced or fluent English
Availability to work onsite in Recife
Nice to Have:
Experience with GGR, NGR, LTV, churn, retention and campaign ROI metrics
Experience with cohort and funnel analysis
Knowledge of Google Analytics, Tag Manager or event tracking
Experience with data modeling and pipeline automation
Experience in regulated environments or compliance-driven industries
Benefits
Health Insurance
Dental Plan (including dependents)
Ifood Benefits card (also paid during vacations)
Ifood Discount Club
Transportation allowance or fuel assistance option
Eyeglasses support (every 6 months)
Birthday Day Off
No dress code
Office snacks, coffee and tea
Childcare assistance (for children up to 6 years and 11 months)
Funeral assistance extended to immediate family members