IT Solution Analyst M365

Your Tasks - You take on responsibility for the support and further development of our M365 environment. - A key focus is the introduction and continuous support of M365 Copilot and other AI Tools to drive the use of modern AI capabilities within the company. - You coordinate cross-departmental topics in the M365 environment and ensure that requirements are implemented efficiently. - In addition, you conduct training sessions for users and IT colleagues to share knowledge and promote the adoption of new technologies. - Alongside contributing to projects within the department, you take on the role of a 3rd-level support agent and handle complex inquiries that go beyond standard support. What Sets You Apart - You have completed training as an IT specialist for system integration or hold a comparable qualification. - Several years of professional experience working with M365 as well as in the administration and further development of M365 environments is desirable. - You bring solid knowledge of AI tools and have experience with M365 Copilot. - You stand out through a structured and solution-oriented way of working as well as strong communication and facilitation skills. - Excellent English skills, both written and spoken, round off your profile. We look forward to receiving your application. Please apply online only.