About the Role
<p><strong>We are a growing and values-driven care provider seeking an experienced Operations Manager to oversee supported living services across multiple regions the North West and Yorkshire area</strong></p>
<p><strong> This is an expanding organisation supporting adults with complex mental health needs and learning disabilities to live independently in high-quality, person-centred environments.</strong></p>
<p><strong> This is a key leadership role offering the chance to shape operational delivery, drive service excellence and contribute to strategic growth.</strong></p>
<p> <strong>Key Responsibilities of an Area Manager:</strong><br /> <strong>Operational Leadership</strong></p>
<ul>
<li>Lead, coach and support Registered and Service Managers</li>
<li>Ensure consistent delivery of high-quality, person-centred care</li>
<li>Monitor performance and conduct regular reviews</li>
</ul>
<p><strong>Quality, Compliance & Risk</strong></p>
<ul>
<li>Ensure compliance with CQC standards and safeguarding legislation</li>
<li>Oversee incidents, complaints and risk management processes</li>
<li>Embed a strong quality assurance culture across services</li>
</ul>
<p><strong>Service Development & Growth</strong></p>
<ul>
<li>Support business growth, tenders and new service mobilisation</li>
<li>Identify opportunities for service improvement and efficiency</li>
<li>Promote equality, diversity and inclusion across services</li>
</ul>
<p><strong>Partnership & Reporting</strong></p>
<ul>
<li>Build strong relationships with external stakeholders and professionals</li>
<li>Produce performance reports for senior leadership</li>
<li>Maintain accurate systems and records</li>
</ul>
<p><strong>Operational Support</strong></p>
<ul>
<li>Support staffing and resource planning</li>
<li>Participate in on-call duties</li>
<li>Deputise for senior leadership when required</li>
</ul>
<p> <strong>Key requirements an Area must have:</strong></p>
<ul>
<li>Proven experience managing supported living or similar care services</li>
<li>Strong knowledge of CQC regulations and safeguarding</li>
<li>Experience leading senior teams and multi-site services</li>
<li>Excellent organisational, communication and decision-making skills</li>
<li>Strong understanding of HR processes and performance management</li>
<li>Experience working with mental health and/or learning disability services (essential)</li>
</ul>
<p> <strong>Benefits</strong></p>
<ul>
<li>£50,000 – £52,500 per year</li>
<li>Senior leadership opportunity with real influence</li>
<li>Career progression and development opportunities</li>
<li>Health and wellbeing support</li>
<li>Company recognition and engagement initiatives</li>
<li>Referral scheme</li>
<li>Travel expenses covered</li>
</ul>
<p> <strong>If you are interested in the above Area Manager vacancy, please call Cameron Lawrie at Domus Recruitment</strong></p>
<p> <strong>Don’t keep a good thing to yourself – Recommend a friend!!<br /> If you are not looking, then perhaps you know someone who is and we will reward you with our recommend a friend scheme of £300 pounds</strong><br /> </p>