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/Senior Technician

Senior Technician

Brunssum, NLnlvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
2 weeks ago

About the Role

Key Duties
  • Operate within a 24/7 shift environment supporting real-time systems
  • Perform real-time monitoring and event detection across CIS infrastructure
  • Handle incident response, including coordination and escalation
  • Provide Level 1 technical support using command-line and engineering tools
  • Support reactive event handling to ensure service continuity
  • Work in secured/underground environments as required
  • Participate in shift-based operations and occasional travel (TDY)
Key Requirements
  • Solid understanding of ITIL processes, especially:
    • Incident Management
    • Problem Management
    • Event Monitoring
  • Experience with monitoring and performance tools, such as:
    • Zabbix
    • Spectrum
    • Truesight
    • NGenius
    • Performance Center
  • Basic CIS (Communications & Information Systems) engineering knowledge
  • Ability to provide first-line (L1) technical support
  • Strong communication skills
  • Comfortable working in high-pressure, operational environments
Additional Details
  • Location: Brunssum, Netherlands
  • Work Mode: Full-time, on-site
  • Schedule: 24/7 shift rotation
  • Duration: June – December 2026 (1000 hours)
  • Security Clearance: NATO Secret (mandatory)
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