Sales Support Administrator

Job Title: Sales Support Administrator

Salary: Up to £30,000.00 (dependent on candidate alignment to role requirements)

​Company: UK Connect Ltd

Department: Commercial Operations

Employment: Full Time, Permanent

Location: UK Connect HQ, Farnborough

Reports To: Sales Team Manager​

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Role Summary

UK Connect seeks a proactive Sales Support Administrator with a strong track record in dynamic sales support roles. This position helps our Sales team by maintaining a detail-oriented approach whilst delivering administrative and customer commercial support.

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Sales Support Administrators at UK Connect will enable the Sales team to concentrate on fostering commercial relationships and boost revenue growth with our clients.

About UK Connect

UK Connect is the leading national provider of advanced wireless connectivity, IOT solutions and professional services. We are the market leader in the UK construction sector. We enable our customers to solve their most critical technology challenges, enabling IOT technologies and Digital Transformation. We remain dedicated to connecting the disconnected, utilising enterprise-grade wireless technologies such as 5G FWA, LEO Sat, and 5G Private Cellular Networks, to name a few.

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Established in 2013 with a robust CAGR of 32%, UK Connect connects over 2,500 sites yearly to advanced wireless communications and IOT Solutions. We are a small but agile business of 55 people who passionately believe in our three core values: “Collective Experts, Thinking Differently and Getting it Done”.

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About You

As a conscientious and methodical individual, you’ll bring a solid track record of success in fast-paced administrative support roles, ideally within a sales or commercial environment. You thrive under pressure, expertly juggling a varied workload while maintaining exceptional accuracy. Your passion for organisation and keen eye for detail set you apart and make sure you deliver what's required, well within internal deadlines. This role will be for you if you’re ready to embrace a fresh challenge that will allow you to build relationships and drive meaningful impact.

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Key Responsibilities

• Order Management: Oversee the management and processing of all chargeable work order requests to ensure prompt and accurate delivery.
• Renewal Processing: Ensure all non-monthly renewals are executed on time and accurately.
• Customer Assistance: Offer ad hoc support to address the needs or concerns of our customers.
• Sales Team Support: Assist with team tasks and inquiries as needed.
• Sales Order Updates: Provide customers with updates regarding their sales orders, amends and/or account queries.
• System Data Accuracy: Ensure systems used by the Commercial teams are up to date and accurate. 

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Experience

• Preferable: Experience in a sales environment.

Company Culture and Values

We have been a certified Great Place to Work for six years running and care about the communities we impact. We give a percentage of our profits each year to our charity, the Farr Foundation, which supports children in getting into STEM subjects. Last year, we supported over 15,000 children.

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What's In It for You?

You can make a real difference to our business, knowing you are supported by a team of 60 across two offices. We are not like other businesses with shareholders to impress, or unrealistic objectives. At UK Connect, we take a long-term view of things, meaning our focus is on fully funded personal and professional development, helping you work to the best of your abilities.

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Benefits:

• 25 days annual leave as standard, with options to increase up to 35 days annual leave.
• • Unique benefits points scheme giving access to lucrative offerings (cash vouchers, Merlin passes, National Trust passes, and more)

• Enhanced Pension.

• Enhanced Maternity/Paternity Leave.

• Death in Service (4x salary).

• Unique benefits points scheme giving access to lucrative offerings.

• Opportunity to work in a company recognised for its efforts to become the best workplace (Great Place to Work).

• Work within a company whose Executive Chairman has been recognised as ‘One to Watch’ in The LDC Top 50 Most Ambitious Business Leaders Programme.

• Modern and progressive office space.

• Free Parking.

• Café, Gym and Restaurant on-site.

• Opportunity to work with a dynamic and innovative team.

• Chance to make a significant impact on the growth of a successful company.

How to Apply:

STEP 1: Click the 'Apply for this job' button at the top of this page, which connects to our ATS at ukconnect.com/careers.