We are recruiting for an experienced Credit Controller to join a growing organisation based in Billingham. This is an excellent opportunity for a proactive and organised individual to play a key role within the finance team, managing customer accounts, maintaining strong client relationships, and supporting the company's financial performance.
The successful candidate will have previous credit control experience, strong communication skills, and the ability to effectively manage outstanding debt while delivering excellent customer service.
Responsibilities
Monitor customer accounts and manage outstanding balances
Chase overdue invoices via telephone, email, and written correspondence
Allocate incoming payments and maintain accurate financial records
Reconcile customer accounts and investigate payment discrepancies
Assess customer creditworthiness and support credit limit reviews
Produce aged debt reports and collection forecasts
Maintain records of customer communications and payment arrangements
Liaise with internal departments to resolve account queries
Escalate non-payment cases where appropriate
Support month-end and year-end finance activities
Ensure compliance with company policies and financial procedures
Key Skills & Experience
Minimum of 2 years' experience within a Credit Control role
Strong communication, negotiation, and relationship-building skills
Excellent numerical, analytical, and problem-solving abilities
High attention to detail and accuracy
Ability to prioritise workload and manage multiple accounts effectively
Good working knowledge of Microsoft Excel and finance/accounting systems
Professional and confident approach when dealing with customers
Ability to work independently and as part of a team
High levels of integrity and confidentiality
Previous finance or accounts administration experience would be advantageous
Full UK driving licence and access to transport due to office location
Benefits
Salary of £28,000 per annum
Performance-related bonus
Full-time, permanent position
Monday to Friday working hours
Free on-site parking
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