IT Support Engineer

IT Support Engineer £30,000 – £33,000 | Near Chichester | Full-time onsite Some IT roles feel invisible. This one doesn’t. You’ll be the on-site IT presence for a key customer near Chichester - the person users turn to when things stop working, when new starters need setting up, and when systems need a steady pair of hands. If you enjoy being known, trusted, and appreciated for what you do, this will suit you. What’s in it for you? Salary: £30,000 – £33,000 Location: Near Chichester (full-time onsite) Role type: 1st and 2nd line support Environment: Microsoft 365, Windows Server, desktop support Visibility: You won’t be hidden in a large service desk queue Stability: A steady, well-supported environment with clear ownership What you’ll be doing Providing day-to-day 1st and 2nd line IT support to end users Troubleshooting across Microsoft 365, Windows Server, and Windows desktop environments Setting up and configuring devices for new starters and replacements Resolving issues via desk-side support, phone, and ticketing systems Escalating more complex problems when needed with clear documentation Keeping systems stable, secure, and running smoothly Building strong working relationships with users across the business What you’ll bring Experience in a 1st/2nd line IT support role Confidence working across Microsoft 365 and Windows environments Solid troubleshooting skills across desktops and core server services A calm, professional approach when dealing with users Someone who takes ownership and sees issues through to resolution This role suits someone who enjoys being the go-to IT person on site solving problems properly, not just passing them on. If you’re looking for a stable, hands-on support role where your work is visible and valued, this could be a great fit.