About the Role
Receptionist & Site Public Liaison OfficerLocation: Barking, London (Barking Riverside)Salary: £25,000 An established civil engineering contractor is seeking a Receptionist & Site Public Liaison Officer to support a major infrastructure project at Barking Riverside. This is a dual-function role combining front-of-house reception duties with community and stakeholder engagement, acting as a key interface between the project, site team, and the local community. You will play a vital role in maintaining a professional site presence, ensuring smooth day-to-day office operations, while also supporting public engagement, communications and social value initiatives linked to the project. Receptionist & Site Public Liaison Officer - Salary & BenefitsSalary: £25,00025 days holiday + Bank HolidaysPension scheme (up to 10% employer contribution)Private healthcareCompany phone providedAnnual discretionary bonus Receptionist & Site Public Liaison Officer - ResponsibilitiesReception & Office ManagementAct as the first point of contact for visitors, staff and external stakeholdersManage visitor sign-in procedures, issue passes and coordinate meetingEnsure high office standards, including supplies and hospitality arrangementsSupport basic H&S compliance tasks (first aid stock checks, fire marshal lists, visitor safety)Carry out daily opening and closing proceduresCommunity & Stakeholder EngagementRespond to public enquiries via phone, email and written communicationMaintain a secure communications tracker for stakeholder engagementAttend project meetings and report on stakeholder activity and key issuesSupport the coordination and delivery of community engagement eventsSite Visits, Communications & Social ValueCoordinate and chaperone site visits for stakeholders, schools and mediaSupport STEM initiatives, careers events and community outreach activitiesDraft content for noticeboards and assist with project communications and PR opportunitiesCapture photographs and information to support reporting and social value evidence Receptionist & Site Public Liaison Officer - RequirementsExcellent written and verbal communication skillsConfident engaging with a wide range of stakeholders and members of the publicAbility to manage and resolve conflict professionallyStrong IT skills, including Microsoft Word, Excel and OutlookHigh level of organisation and accurate record-keepingAbility to produce clear and engaging written contentPrevious experience in a public-facing or community-based roleExperience engaging with stakeholders face-to-face, via phone and in writingExperience supporting schools or young people (highly desirable)Previous receptionist, administrative or customer-facing experience advantageousFull UK Driving Licence (preferred)CSCS Card (desirable, can be provided)Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.