About the Role
<p><strong>Salesforce / nCino Platform Owner (Lead)</strong></p><div><p><em>Own the platform. Lead the delivery. Shape the future of digital customer onboarding, lending and Operations.</em><br></p></div><div><p>Join us as a<span> </span><strong>Salesforce / nCino Platform Owner (Lead)</strong> and take ownership of one of the bank’s most business-critical platforms. This is your opportunity to lead from the front—driving delivery, shaping engineering standards, and ensuring our Salesforce and nCino ecosystem powers growth across the bank.</p></div><hr><div><p><strong>What’s the opportunity?</strong></p></div><div><p>This is a high-impact, hands-on leadership role where technology meets commercial outcomes. You’ll lead the delivery and evolution of our Salesforce and nCino platform—owning everything from sprint delivery through to production stability.</p><p></p></div><div><p>You’ll work at the heart of the bank, connecting business priorities with engineering execution, leading distributed teams, and ensuring we deliver at pace without compromising quality.</p></div><hr><div><p><strong>Where You Will Work</strong></p></div><div><p>Hybrid working: 3 days in our London office, 2 days from home.</p></div><hr><div><p><strong>Why Join Us?</strong></p></div><div><ul><li><p><strong>Own It:</strong> Take full ownership of a core platform that directly supports operations, customer onboarding, lending and revenue generation</p></li><li><p><strong>Build It Better:</strong> Drive improvements in delivery, quality, and engineering standards</p></li><li><p><strong>Work at Pace:</strong> Deliver in an environment where decisions are quick and impact is visible</p></li><li><p><strong>Grow:</strong> Expand your leadership across both technical delivery and stakeholder management</p></li><li><p><strong>Be Rewarded:</strong> Competitive salary, bonus, and strong benefits package</p></li></ul></div><hr><div><p><strong>How You Will Make an Impact</strong></p></div><ul><li><p>Own the end-to-end delivery of Salesforce and nCino enhancements</p></li><li><p>Lead and energise onshore and offshore teams to deliver consistently at pace</p></li><li><p>Turn solution designs into clear, executable plans that engineers can run with</p></li><li><p>Remove blockers, manage risks, and keep delivery moving</p></li><li><p>Set the standard for engineering quality, driving best practice and reducing rework</p></li><li><p>Ensure stable, reliable releases with minimal production issues</p></li><li><p>Lead testing cycles with a strong focus on quality and speed</p></li><li><p>Partner with business stakeholders to ensure what we build delivers real value</p></li><li><p>Shape a high-performing, collaborative team culture</p></li></ul><hr><div><p><strong>What You Will Bring</strong></p></div><ul><li><p>Strong Salesforce and/or nCino delivery experience</p></li><li><p>Proven leadership of distributed (onshore/offshore) teams</p></li><li><p>Confidence operating in Agile environments with fast-paced delivery cycles</p></li><li><p>Ability to bridge business and engineering—turning ideas into outcomes</p></li><li><p>Strong communication and stakeholder management skills</p></li><li><p>A mindset focused on quality, ownership, and continuous improvement</p></li></ul><div><p><strong>Nice to have:</strong></p></div><ul><li><p>Banking or financial services experience</p></li><li><p>Enterprise CRM delivery exposure</p></li><li><p>Experience working in regulated environments</p></li></ul><hr><div><p><strong>What’s In It For You</strong></p></div><ul><li><p>28 days holiday (with option to buy more)</p></li><li><p>Private healthcare, pension, life assurance</p></li><li><p>Hybrid working model (3 days in office, 2 days at home)</p></li><li><p>Real investment in your development</p></li><li><p>A genuinely collaborative, fast-moving culture</p></li></ul><hr><div><p><strong>Who Are We?</strong></p></div><div><p>We’re Cynergy Bank—the UK’s human digital bank. We combine smart technology with real human expertise to support ambitious businesses.<br></p></div><div><p>We’ve lent over £4bn since 2018 and were named<span> </span><strong>Bank of the Year 2025</strong>. But what really sets us apart is how we work—fast, collaborative, and always focused on delivering real outcomes.</p></div><hr><div><p><strong>Not sure you tick every box? Apply anyway. We value potential just as much as experience.</strong></p></div><div><p><strong>Apply now and take ownership of a platform that truly drives the bank forward.</strong></p></div>