About the Role
<p>Senior insights leadership role with a global technology business<br /> * Drive customer and marketing analytics across multiple EMEA markets<br /> * Combine advanced analytics, commercial strategy and business storytelling<br /> * Influence growth, profitability and customer engagement through data-driven insight<br /> * Excellent opportunity to shape the future of customer and marketing intelligence across EMEA</p>
<p><strong>The Role – EMEA Customer & Marketing Insights Lead</strong></p>
<p>A global manufacturing and technology business is looking to appoint an EMEA Customer & Marketing Insights Lead to define and deliver its customer and marketing insights strategy across the region. This is a highly visible role where you’ll transform complex commercial, customer and marketing data into actionable insights that drive revenue growth, improve margins and strengthen customer engagement.</p>
<p>Working across multiple markets, you will build and develop scalable Power BI dashboards and reporting frameworks, interrogate large datasets and apply advanced analytics to uncover performance drivers and commercial opportunities. You’ll partner closely with marketing, sales and commercial leadership teams, delivering customer segmentation, profiling and performance analysis while establishing robust KPI frameworks and a single source of truth for business reporting.</p>
<p>This role is ideal for someone who combines exceptional analytical capability with commercial awareness and can confidently communicate data-driven recommendations to senior stakeholders across an international business.</p>
<p><strong>Location</strong></p>
<p>EMEA role with hybrid working.</p>
<p><strong>Requirements</strong></p>
<ul>
<li>Proven experience leading customer, commercial or marketing analytics within a multi-market or matrix organisation<br /> * Advanced Power BI skills, including data modelling, DAX and dashboard development<br /> * Strong SQL experience and the ability to work across multiple data sources<br /> * Experience building customer segmentation models, KPI frameworks and commercial reporting<br /> * Strong commercial mindset with the ability to translate insight into business growth and profitability<br /> * Experience applying statistical analysis to solve commercial challenges<br /> * Knowledge of Python or R for advanced analytics would be advantageous<br /> * Excellent stakeholder management, presentation and data storytelling skills</li>
</ul>
<p><strong>The Package</strong></p>
<ul>
<li>£60,000 to £70,000</li>
<li>Bonus</li>
<li>Up to 9% employer pension contribution</li>
<li>Hybrid working environment, 3 days in Warwick</li>
<li>Ongoing learning and professional development opportunities</li>
<li>Opportunity to influence commercial strategy across an international organisation</li>
</ul>
<p><strong>The Company</strong></p>
<p>A global leader in advanced technologies with a long-standing reputation for engineering excellence and innovation. Operating across multiple international markets, the business is committed to sustainability, continuous improvement and investing in its people. This is an excellent opportunity to join a collaborative organisation where data and customer insight play a central role in shaping future commercial success.</p>
</p>
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