Sales & Logistic Administrator

Our client is an internationally recognised manufacturer of industrial energy efficiency solutions, supplying products to commercial and industrial markets worldwide. With decades of engineering expertise and a strong global presence, the organisation is known for its innovation, high-quality products and commitment to supporting modern industry. Due to continued growth, our client is seeking a Sales & Logistics Administrator to join their team. This is an excellent opportunity to work within a collaborative and forward-thinking environment where you will play a key role in supporting sales operations and coordinating domestic and international logistics. Key Responsibilities Sales Administration Process, progress, and prioritise sales orders, managing lead times and identifying potential shortages. Prepare and process sales invoices and support finance-related administrative activities. Manage shared email inboxes and handle incoming business calls. Maintain accurate records, documentation, and ERP system data. Logistics Coordination Process shipments through the company ERP system. Arrange logistics and book shipments with UK and international carriers. Manage courier services including obtaining quotes, calculating costs, and coordinating dispatch and collections. Prepare import/export documentation such as EUR1 forms, Certificates of Origin, and customs paperwork. Verify HS commodity codes to ensure customs compliance. Support product returns administration and generate service-return documentation. Cross-Functional Communication Liaise with customers, transport providers, and internal departments including sales, warehouse, finance, and operations. Provide timely updates to customers regarding orders, shipments, and enquiries. Deliver high levels of customer service while maintaining strong working relationships with stakeholders. General Administration Provide general administrative support to ensure smooth departmental operations. Assist with continuous improvement of sales and logistics processes. Skills & Experience The ideal candidate will have strong organisational skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Essential: Previous experience in an office-based administrative role, ideally within sales, logistics, or operations. Strong organisational and time management skills. High level of accuracy and attention to detail in documentation and data entry. Knowledge of international shipping, import/export procedures, and HS commodity codes. Excellent communication skills, both written and verbal. Strong customer service mindset with the ability to build positive working relationships. Proactive problem-solving skills, particularly around shipments and customer enquiries. Good IT skills including Microsoft 365 / Office Suite and document management tools. Desirable: Experience using ERP or CRM systems. Package Salary: Competitive, depending on experience Start Date: Immediate Benefits: Private healthcare, contributory pension, life assurance, 25 days holiday plus bank holidays Career Development: Opportunities to grow within an international organisation