Accentuate Staffing is currently recruiting a Member Services Representative for a client of ours in Morrisville, NC. This position is a temp-to-hire opportunity working 35 hours per week.
Responsibilities
Respond to members’ account-related questions via phone and email
Generate due statements and mailing materials
Serve as the primary point-of-contact for members
Balance transactions and take payments from customers for membership needs
Maintain and update records in the organization’s database system
Assist members with navigation through organization’s online website
Requirements
Associate’s or Bachelor’s Degree is preferred
1+ years of Customer Service experience in an Office setting
Proficient in Microsoft Office