About the Role
<p><b>Discover. Achieve. Succeed. #BeHere<br /> </b></p><p><font face="Times New Roman"><b><font face="Times New Roman"> </font></b></font></p><p><font face="Times New Roman"><b><b><font face="Times New Roman">Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.</font></b><font face="Times New Roman"> </font></b></font></p><p><font face="Times New Roman"><b><font face="Times New Roman">This job is ON - SITE.</font></b></font></p><p><font face="Times New Roman"><b><b><font face="Times New Roman">FTE: 0.800000</font></b></b></font></p><p> <font face="Times New Roman"><b>Standard Hours: 32.00</b></font></p><p><font face="Times New Roman"><b><b><font face="Times New Roman">Shift: Shift 2</font></b></b></font></p><p><font face="Times New Roman"><b>Shift Details</b>: Monday, Tuesday, Wednesday 4 pm - 12 am and Sunday 10 am - 6 pm <b>Holidays</b>: yes <b>Weekends</b>: yes </font></p><p><font face="Times New Roman"><font face="Times New Roman"><b>Job Summary:</b></font></font></p><p><font face="Times New Roman"><font face="Times New Roman">The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.</font></font></p><p><font face="Times New Roman"><font face="Times New Roman"><b>EXPERIENCE DESCRIPTION: </b></font></font></p><p></p><p><font face="Times New Roman"><font face="Times New Roman">Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience, preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.</font></font></p><font face="Times New Roman"><font face="Times New Roman"><b>EDUCATION DESCRIPTION: </b></font></font><p></p><p><font face="Times New Roman"><font face="Times New Roman">High School diploma or equivalent is required. College is preferred.</font></font></p><font face="Times New Roman"><font face="Times New Roman"><b>TRAINING DESCRIPTION: </b></font></font><p></p><p><font face="Times New Roman"><font face="Times New Roman">ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific. </font></font></p><font face="Times New Roman"><font face="Times New Roman"><b>SPECIAL SKILLS DESCRIPTION:</b></font></font><p></p><p><font face="Times New Roman"><font face="Times New Roman">Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.</font></font></p><font face="Times New Roman"><font face="Times New Roman"> </font></font><p><font face="Times New Roman"><font face="Times New Roman"><b>Perks & Benefits at Froedtert Health </b></font></font></p><p><font face="Times New Roman"><font face="Times New Roman">Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: </font></font></p><ul><li><font face="Times New Roman"><font face="Times New Roman">Paid time off</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Academic Partnership with the Medical College of Wisconsin</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Referral bonuses</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Retirement plan - 403b</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available </font></font></li></ul><p><font face="Times New Roman"><br /> </font></p><p><font face="Times New Roman">The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. </font></p><p><font face="Times New Roman"><b><font face="Times New Roman"> </font></b></font></p><p><font face="Times New Roman"><b><i><font face="Times New Roman">We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.</font></i></b></font></p><p><font face="Times New Roman"><b><font face="Times New Roman"> </font></b></font></p>