Reports To: Vice President Case Management or Assistant Vice President Finance – Case Management
Supervises: N/A
Location: [Insert Location]
Industry Experience Preferred: HCA, Parallon, or LifePoint Health
Provide comprehensive administrative support to the Vice President and Assistant Vice Presidents of Case Management. Responsible for calendar and travel management, expense reporting, meeting coordination, and general office administration. Acts as a key liaison within the department and supports performance improvement initiatives as needed.
Provide executive-level calendar management using Microsoft Outlook
Coordinate domestic travel arrangements and process expenses via Concur
Plan and organize meetings (including logistics, travel, food, and virtual conferencing)
Maintain office supplies and manage general administrative needs
Answer phones, greet visitors, and facilitate internal and external communication
Consolidate status reports and prepare department documentation
Maintain confidential records and sensitive information
Support department communication via email, phone, and intranet
Assist in cross-functional projects and serve as backup to Performance Improvement Admin Assistants
Adhere to the HCA Code of Conduct and Mission and Value Statement
Perform other duties as assigned
Education:
High School Diploma required
Associate's or Bachelor's degree in Business Administration preferred
Experience:
Minimum of 5 years of administrative experience, preferably at the executive level
Experience supporting multiple executives (3–4 Vice Presidents)
Familiarity with healthcare systems such as HCA, Parallon, or LifePoint is a plus
Technical Skills:
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Experience with Microsoft Project and Access is a plus
Proficient in Concur for travel and expense management
Core Competencies:
Strong organizational and multitasking skills
Excellent verbal and written communication
High attention to detail and accuracy
Ability to maintain confidentiality and professionalism
Strong customer service and interpersonal skills
Ability to work independently in a fast-paced environment
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