About the Role
<h2>Why Us:</h2><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.</span></p><h2>Could This Be For You: </h2><p style="margin: 0px;"><span style="font-family: Arial, sans-serif; font-size: 10pt;">Under direct supervision* of a certified clinician, assist certified and/or licensed practitioners in their provision of patient care services and perform other assigned tasks. The Clinical Aide will work under the general direction of the ACM/CM or his/her designee.</span></p><h2>Your Impact: </h2><ul><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Provide OTS orthotics independently</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Under direct supervision, assist practitioners with patient care.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Prepare a room and patient for treatment, make and modify molds, perform technical fabrication, and complete administrative tasks.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Complete and maintain accurate documentation of patient care provided.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Execute modifications, adjustments, and repairs as determined by the supervising clinician. </span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Perform selected patient care procedures, including the fitting of soft good items.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Provide alterations to the fitting of soft good items, if necessary.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Provide patient follow-up for selected orthotic and prosthetic patients under direction of supervising certified clinician.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Perform shipping, receiving, and monitor inventory and other clerical tasks.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Contact vendors to order prosthetic and orthotic materials</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Ensure all patient procedures are performed in alignment with the certifying clinician</span></li></ul><p style="margin-left: 21.0pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0px;"><span style="font-family: Arial, sans-serif; font-size: 10pt;">*Direct supervision: This level of supervision requires the supervising credentialed individual to be available for consultation throughout the patient care process. The supervisor must: be physically on site or be available in real-time via audio and visual technology while the care is being provided, perform a real-time visual assessment of the care provided to the patient, review the documentation of the services rendered by the supervised individual, and countersign all entries by the caregiver in the patient’s clinical record within 15 days. The supervisor is the designated individual credentialed by a nationally recognized Orthotic, Prosthetic and Pedorthic certifying board, or is licensed, who oversees and is solely responsible for the delivery of appropriate, effective, ethical and safe orthotic, prosthetic and/or pedorthic patient care. The supervisor may oversee patient care services only in the discipline(s) they are credentialed and within the ABC defined scope of practice.</span></p><p style="margin: 0px;"><span style="font-family: Arial, sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt;"><strong><span style="font-family: 'Arial',sans-serif;">Additional Responsibilities:</span></strong></span></p><ul><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Maintain a clean, safe and orderly work environment.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.</span></li></ul><h2>Minimum Qualifications:</h2><p style="margin: 0px;"> </p><ul><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">High School Diploma or GED required</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">0 - 1 year of experience in a customer service or patient facing role</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Preference for allied health professionals (PTA, OTA, Athletic trainer, etc)**</span></li><li><p style="margin-top: 0pt; margin-bottom: 8pt; font-family: Arial; font-size: 10.0pt;"><span style="font-size: 10pt;">Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. </span></p></li></ul><h2>Additional Success Factors:</h2><ul><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Willingness to verify all clinical activities with certified clinical personnel.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Ability to follow written and verbal directions.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Hand skills necessary to use laboratory tools safely and effectively.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Knowledge of biomechanical principles.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Good interpersonal, oral, and written communication skills for reporting information to patient and staff.</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.</span></li><li><span style="font-size: 10pt;"><span style="font-family: 'Arial',sans-serif;">Ability to work effectively as a team member.</span></span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Keep the patient at the center of everything that you do, building lifelong trust.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Foster open collaboration and constructive dialogue with everyone around you.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Continuously innovate new solutions, influencing and responding to change.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Focus on superior outcomes, and calibrate work processes for outstanding results.</span></li></ul><h2>Our Investment In You:</h2><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive Compensation Packages</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">8 Paid National Holidays & 4 additional Floating Holidays</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">PTO that includes Vacation and Sick time</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, Dental, and Vision Benefits</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">401k Savings and Retirement Plan</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Parental Bonding Leave for New Parents</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible Work Schedules and Part-time Opportunities</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Generous Employee Referral Bonus Program</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Mentorship Programs- Mentor and Mentee</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Student Loan Repayment Assistance by Location</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Relocation Assistance</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Regional & National traveling CPO/CO/CP opportunities</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest</span></li></ul><p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 8pt; font-family: Arial, sans-serif;">Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.</span></p><p style="margin: 0px;">#ERF-HPO</p>