Trilingual French and German Speaking Export Customer Service Advisor

Manchester

Ref: 1218FG

High-quality manufacturer in the décor industry.

Trilingual French and German Speaking Export Customer Service Advisor
Location: Manchester
Salary: Up to £30,000 depending on experience
Ref: 1218FG

Main duties:
To assist the Export department and deliver excellent customer service to high-end customers.

The Role:
– Handle all queries received via email and website
– Answer calls from customers and Sales Managers
– Generate orders and data inputting
– Manage customs and export paperwork for deliveries
– Assist colleagues/other departments in busy periods
– Administrative duties as required

– Fluent in both French and German (both written and verbally)
– Senior experience in customer service (ideally from prestige product/high end customers)
– Experience or knowledge in import/export or customs documents – ideal
– Ability to work under pressure and to deadlines
– Team player and excel in building cooperation
– IT literate

Up to £30,000 depending on experience