Onsite Endoscopic Specialist - Ft. Worth, TX

Onsite Endoscopic Specialist - Ft. Worth, TX Job Function:  Repair & Service Location:  US Work Location (for field-based positions):  Fort Worth, TX, US Work Flexibility:  Field-based (Hospital) Job ID:  5283 Apply with account Apply now   Location: Fort Worth, TX Shift: Monday - Friday, 6:30am - 3:00pm   At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges.    One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices—ranging from hand instruments to state-of-the-art video equipment—within your assigned hospital.    As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless.    With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health!   Key Responsibilities: Face-to-face customer support, including OR, SPD and Biomed  Video tower/system set-up and support  Inspection, repair, troubleshooting and replacement of KARL STORZ devices  Monitoring, reporting, and facilitating repair/ exchange transactions  Transporting, cleaning/sterilization and packaging of instruments after use  Trouble shoot video and instrument issues in the O.R.  Instrument/equipment repair management   Requirements: A minimum of high school diploma or equivalent  Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role  Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.  Effective communicator, collaborative, and effective time management  Possess exceptional organizational skills and the ability to multi-task  MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting  Role requires the completion of a drug screening for safety-sensitive positions  Must be able to lift/push/pull up to 25lbs    Preferred Qualifications: Associate's Degree and/or CRCST certification   Key attributes of an exceptional OES:   Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements.  Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism.  Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information.  Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships.  Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions.