About the Role
We are looking for a Senior Support Worker for our Ash Grove Service in Evesham. You will need to be a driver, be flexible and adaptable under pressure and most of all have care and compassion for our customers to ensure they live their best life!! Ideally you will have at least 2 years’ experience within the care industry.
This opportunity is 40 hours per week (various shifts as needed) at £13.50 per hour.
Reports To: Service Manager
Purpose of the job:
To support the Operations Manager and Service Managers in delivering effective, outcome focused day-to-day delivery of high-quality support.
To promote and encourage a culture that works towards empowerment, and values equality and diversity and is proactively targeted to achieve levels of independence and fulfilment appropriate for each Customer.
To work collaboratively with your team to ensure that the service always runs compliantly and smoothly.
KEY RESPONSIBILITIES
To deputise in the absence of the Service/Registered Manager as required.
Assist with the general day to day running of the service.
Act as a responsible role model for other members of staff on the shift and supporting the staffing team in their duties when required.
Develop professional and constructive relationships with customers and their families.
Adhering to strict policies and guidelines within the health and social care industry (both internal and external) with a working knowledge of them.
Ensure that a positive and imaginative approach is adopted by the support team to develop a culture that will support the physical and emotional needs of the service users.
Arrange and actively participate in the organisation and carry out of events and day trips.
Liaise with external healthcare professionals with matters related to the care of the service users.
Support with the completion of audits for Quality Assurance.
Support with uploading and archiving historical records.
Daily you will be responsible for ensuring that all Customers receive the appropriate level of quality support.
To actively challenge stigma and discrimination and to raise awareness of Learning Disability issues amongst professionals, carers and people using the Registered/Service.
To assist in ensuring that the training requirements of staff are facilitated.
To undertake these duties within a framework that recognises the diversity of the people we support and encourages quality and opportunity for all.
To participate in supervision, appraisal procedures and training as agreed or directed.
To undertake such other duties as would be reasonably required for a post of this level of responsibility, as directed by the Registered Manager/Deputy Manager.