OPTI STAFFING GROUP IS HIRING
Opening: Pension Representative
Location: Anchorage, AK
Pay: $21-23/hr DOE
COMPANY INFO:
We’re partnering with a well-established Alaska-based trust organization that manages health, pension, and welfare benefits for members across the state. This organization is known for its accuracy, integrity, and commitment to providing exceptional service to Alaska’s workforce.
WHAT YOU’LL DO:
As a Pension Representative, you’ll serve as a key point of contact for retirees, active employees, and employers regarding pension and retirement benefits. This is a highly customer-focused role with a heavy emphasis on phone and in-person interaction.
You’ll assist individuals with benefit questions, guide them through retirement processes, and ensure accurate handling of sensitive information in a fast-paced environment.
- Answer high-volume calls and respond to inquiries related to pension and retirement benefits
- Assist retirees and employees with benefit options, eligibility, and retirement processes
- Calculate and process retirement benefits and monthly payments
- Maintain accurate participant records and documentation
- Research and resolve discrepancies, adjustments, and benefit-related issues
- Provide support for beneficiary updates, eligibility questions, and general inquiries
- Assist with administrative tasks including file maintenance and document processing
- Work cross-functionally with internal departments as needed
REQUIREMENTS:
- Strong customer service experience, ideally in a high-volume environment
- High attention to detail and accuracy
- Excellent written and verbal communication skills
- Basic computer skills with proficiency in Microsoft Office
- Ability to remain calm and professional when working with upset or frustrated individuals
- Reliable, punctual, and able to manage multiple priorities
- Team-oriented with the ability to also work independently
BENEFITS:
This organization offers one of the most comprehensive benefit packages in Alaska, focused on long-term stability and employee well-being:
- 100% employer-paid medical, dental, and vision insurance for employees and their dependents
- Two pension programs offering both immediate and long-term retirement security
- Generous paid time off and paid holidays
- Employer-paid life and disability insurance
- Supportive, team-oriented environment with strong retention and growth opportunities
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to DLuberto@optistaffing.com or call 907-222-7009 and we’ll set up a time to meet!
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Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.