Field Service Engineer - Kent Area

Field Service Engineer 

Peterborough (Field-Based) 
£41k + Overtime 

The Role 

This isn’t a job where you turn up, swap a part, and move on. 

This is for an engineer who can diagnose properly; someone who understands systems, not just symptoms. 

You’ll be working on specialist machinery out in the field, often as the only engineer on site. That means no guessing, no trial-and-error approach, and no relying on someone else to step in. 

You’ll need to be confident in your ability, comfortable making decisions, and able to handle customers while you do it. 

If you take pride in fixing things properly the first time, this will suit you. 

Our client is a great employer, a publicly listed company who focus on business excellence but also on their people.  They offer flexibility, competitive pay, 24 days holiday, you’re paid door to door when travelling to your customers, overtime, as well as expenses. 

What You’ll Be Doing 

• Diagnosing faults across mechanical, electrical and hydraulic systems (not just swapping parts)  

• Carrying out maintenance and repairs on high-value, specialist equipment  

• Managing your own workload through the service desk with minimal supervision  

• Completing job sheets, warranty claims and documentation accurately  

• Ordering parts and planning repairs to avoid repeat visits  

• Communicating clearly with customers - explaining issues and solutions properly  

• Carrying out inspections, servicing and follow-up visits  

• Reporting progress and updates throughout the day  

• Supporting warranty work and identifying additional repair opportunities  

• Taking part in an out-of-hours call-out rota  

What You’ll Need 

• Background in plant, specialist vehicles, agricultural or similar equipment  

• Strong knowledge of hydraulics, electrical systems and engines  

• Proven experience in fault finding and diagnostics (not just basic servicing)  

• Ability to work independently and make decisions on-site  

• Strong communication skills - you can explain what’s wrong and why  

• Organised and able to manage your own day effectively  

• A problem-solving mindset - you fix root causes, not just quick fixes  

• Flexibility with travel and occasional nights away  

What You Might Not Like 

• You’ll be on the road most days - this isn’t workshop-based  

• Some faults won’t be straightforward - you’ll need to think, not just follow process  

• There’s an on-call element  

• You’ll be dealing with customers directly - not hiding behind a service desk  

• There’s admin involved - and it needs to be done properly  

What To Do Next 

If you’re reading this and thinking “that’s exactly how I work” then please apply or get in touch. 

Send your CV or reach out for a conversation. No pressure, no hard sell, just a straight discussion about whether this is a step up from where you are now.