Field Service Planner / Scheduler -- Poultry

Field Service Planner / Scheduler -- Poultry Location: Boxmeer, Netherlands (Minimum 3 days in Boxmeer office) Division: Poultry The further strengthen our Poultry Division, we are currently recruiting a Field Service Planner / Scheduler who will be responsible for scheduling a group of Field Service Engineers in the EMEA Region. In this role you will work closely with two other Field Service Schedulers and together you will be responsible for planning a team of approximately 70 Service Engineers. What you’ll be doing Responsible for efficiently, timely, and accurately scheduling, rescheduling, updating, and communicating field service activities. Closely collaborates with stakeholders such as Project Management, Customer Support, Technical Support, Field Service Planner, and Field Service Engineers. Aligns with Project Manager/Coordinator and Customer Support Coordinator to ensure scheduling matches delivery of equipment and spare parts. Reserves and manages capacity for all field service activities, both proactive and reactive. Schedules Field Service Engineers (FSEs) based on work orders, location, and priority, in compliance with laws, regulations, and work-life balance; monitors progress and responds quickly to changes. Identifies resource needs, shortages, or excess and works with stakeholders to find optimal solutions; communicates changes and issues in the scheduling process. Maintains up-to-date service schedules and capacity overviews, ensures efficient use of resources, and aligns with the Field Service Manager on availability, skills, and training needs. What kind of a person are you? Bachelor Degree or other relevant educational background 3+ years of experience with operations management and/or field service scheduling is preferred Knowledge of Service Administration processes, preferably in a Sales or Service environment. Remains calm under pressure, is resilient in a dynamic and sometimes stressful environment and able to build strong relationships with our Field Service Engineers Guidance and motivation of people, gaining commitment from both internal and external colleagues. Process oriented and thrives in an active and fast paced environment Ability to work closely with a pool of Field Service Engineers and understand the dynamics and capabilities of the team. Stakeholder handling skills and social perceptiveness. What’s in it for you? There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at JBT Marel. As Field Service Scheduler you can expect: A great team of colleagues that works very closely together in order to serve our customers in the best way possible The ability to work close with other Field Service Schedulers/Planners from our (Poultry) organization, to share knowledge, learn and grow, together. Freedom to take initiative and make a real impact in a growing global business Recognition for your achievements Clear objectives and realistic demands Access to decision-makers and a global network of specialists Space to explore and learn About JBT Marel At JBT Marel, what we do matters. We know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food. Our vision is to be the leading partner in solutions for a sustainable food industry. Partnership is at the heart of everything we do, enabling us to deliver exceptional, end-to-end solutions that build long-term customer trust. Our values define us at our best: Serve with integrity – Create with collaboration – Grow with excellence – Advance with innovation We are committed to supporting your professional and personal development. You will be part of a global, inclusive team culture that values collaboration, continuous learning, and new challenges to support your growth. Interested? If this sounds like the right opportunity for you, click “Apply” and submit your resume. 📧 Questions? Contact: Niels Spit – niels.spit@marel.com 🌐 Learn more at: marel.com 🔗 Follow us on LinkedIn Connect with Talent Acquisition Specialist: www.linkedin.com/in/nielsspit JBT Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Join us — and be the driving force behind smarter, leaner food production. #LI-NS1 #LI-Hybrid Welcome to our temporary careers site. While we finalize our new website, you can explore open roles and start your career journey with JBT Marel here. At JBT Marel, we’re transforming the future of food through technology, innovation, and collaboration. Our work helps make the global food system more sustainable — and it’s powered by thousands of talented people around the world. We value collaboration, integrity, innovation, and continuous growth — and we believe the best ideas come from diverse perspectives working together. If you’re looking for meaningful work and the chance to make a real impact, explore opportunities at JBT Marel and get ready to transform the future of food.