- Great opportunity to expand on your experience, skills and knowledge
- Previous B2B customer service/sales admin/order processing experience required
About Our Client
This opportunity is with a well-established medium-sized organisation within the FMCG industry. The company is known for its professional approach and commitment to providing high-quality products to its customers.
Job Description
Key responsibilities of the Customer Service Coordinator - 6-month FTC include:
- Manage customer orders, ensuring timely and accurate processing.
- Respond to customer inquiries via phone and email in a professional manner.
- Coordinate with internal teams to resolve delivery and supply chain issues.
- Maintain accurate customer records and update the database as needed.
- Monitor stock levels and liaise with the logistics team to ensure availability.
- Generate reports and provide updates on order status and customer feedback.
- Support the sales team with administrative tasks and customer insights.
- Ensure compliance with company policies and procedures for customer service operations.
The Successful Applicant
The successful Customer Service Coordinator - 6-month FTC should have:
- Experience in customer service/sales admin/order processing.
- Previous FMCG experience highly desirable.
- Strong organisational and time management skills.
- Proficiency in SAP would be advantageous.
- Excellent communication skills, both written and verbal.
- A proactive approach to problem-solving and decision-making.
- Attention to detail and the ability to multitask effectively.
What's on Offer
Benefits of the Customer Service Coordinator - 6-month FTC include:
- A competitive salary
- A supportive work environment with full training provided
- Opportunities for personal and professional growth
- A comprehensive benefits package
- Access to many company perks
- Free parking onsite
- Flexibility to work hybrid remote
Contact
Tori Morris
Quote job ref
JN-042026-6994771
Phone number
+441189337064
Job summary
- Job function
- Business Support
- Subsector
- Customer Services
- Consultant name
- Tori Morris
- Consultant phone
- +441189337064
- Job reference
- JN-042026-6994771