Sales Administrator

Our well-established client in Telford is looking for a Sales Administrator to join their team on a temporary – permanent basis. This is an opportunity to join a market leading business, based in a clean modern environment, within a friendly and supportive team.

Responsibilities and duties will include, but not limited to:

• Creating quotations and proforma invoices
• Processing customer orders
• Process and manage purchase orders through to delivery
• Ordering goods from suppliers
• Liaising with customers regarding delivery dates
• Resolving faulty or damaged goods reports
• Sourcing technical information
• Arranging for goods to be delivered
• Deal with customer telephone and email requests
• Advising customers of prices and stock availability
• Maintain customer data on company CRM system
• Continually improve processes and standardising our proposition for our customers

Skills and Experience

• Previous experience in a similar busy environment where service is paramount
• Self-motivated and determined with excellent communication skills and a confident telephone manner
• Ability to organise, plan and prioritise with attention to detail
• A proactive approach to building relationships internally & externally
• A self-starter and disciplined able to work well as part of a team, supporting colleagues and promoting excellent team spirit
• Confident in dealing with telephone and email queries
• Excellent organisational skills with the ability to prioritise

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.