Operations/Office Manager

I am delighted to be working with a successful and expanding legal firm in their search for an experienced Office/Operations Manager to work across both their Peterborough and Leighton Buzzard offices and fully support with the firms ambitious plans for growth. With a broad and wide ranging remit this is sure to be an exciting opportunity with scope for development within the firm. They are seeking a general manager who’s a born leader. You should have experience in overseeing business operations as well as human resources, and communications. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, you will be driven by a desire to lead the business to maximum productivity and efficiency. Objectives of this role •    Develop strategic plan for optimised productivity •    Review and improve organisational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes •    Adhere to company standards for excellence and quality •    Provide guidance and feedback to help others strengthen specific knowledge/skill areas Responsibilities •    Oversee day-to-day operations, assign monthly performance goals and ensure their completion, and accomplish your own goals •    Recruit, onboard, and train high-performing employees to achieve objectives for fees, profitability, and compliance •    Maintain project timelines to ensure tasks are accomplished effectively •    Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values •    Resolve internal staff conflicts efficiently and to the mutual benefit of all involved Required skills and qualifications •    Proven experience and success in a similar managerial role •    Strong decision-making ability •    Excellent communication, collaboration, and delegation skills •    Ability to motivate and lead employees, and hold them accountable •    Strong working knowledge of operational procedures •    Travel between a multi office organisation  Preferred skills and qualifications •    Experience in management in a legal environment •    Working knowledge of human-resources processes •    Experience in conducting performance evaluations •    Experience of Quality System Processes