Program Manager, Strengthening Bridges Project

Position Summary The full-time Program Manager will be a staff member who provides comprehensive oversight of the daily administration and operations of the Strengthening Bridges project, funded by the Caring for Denver Foundation. The Strengthening Bridges supports military and veteran families in Denver by providing comprehensive and culturally competent mental health care. This position contributes to this impact by supporting the full implementation of all program activities, compliance with grant requirements, and alignment with institutional policies. The Program Manager is not a mental health clinician and will not provide or supervise direct services; instead, they will focus on administrative and operational leadership, financial monitoring, outreach, and program evaluation support. This position will manage day-to-day operations, assist in collecting and analyzing program evaluation measures and client surveys, report on quantitative and qualitative data related to client outcomes and program impact, and prepare interim and final reports summarizing progress and outcomes. Programmatic support may require marketing and outreach, community education regarding grant services, events support, and administrative tasks such as scheduling and file management. The Program Manager will monitor all program expenditures and ensure alignment with the approved budget. Responsibilities include tracking spending, processing reimbursements, and reconciling monthly expenditures in collaboration with fiscal staff, while ensuring all costs are properly documented, justified, and submitted according to grant and institutional policies. This position reports to the Principal Investigator, with a dotted line to the GSPP Manager of Sponsored Programs. Current grant funding will support the full-time position through November 2028. Continuation of the position is dependent on additional funding, and the position may evolve to support other externally funded projects or programs. While GSPP often has new projects that can replace a project that ends, GSPP cannot guarantee positions after the end of grant funding. This position is eligible for a hybrid work schedule (partly remote, partly on-campus) in accordance with DU and GSPP policies. This role requires regular local travel and routine co-location at community partner sites and offices to support meetings, outreach, and events. The employee must be able to work on campus and off campus and adjust to occasional interruptions inherent to field-based work. Essential Functions Program Administration & Operations Oversee daily operations of the Strengthening Bridges project. Schedule and coordinate all meetings; prepare agendas and record minutes. Maintain project timelines and ensure deliverables are met. Organize and maintain project documents and related materials. Fiscal Management Monitor program expenditures and ensure alignment with the approved budget. Track spending, order supplies, process reimbursements, and reconcile monthly expenditures in collaboration with GSPP operations staff. Ensure all costs are properly documented, justified, and submitted according to grant and institutional policies. Program Evaluation & Reporting Assist in collecting and tracking program evaluation measures and client surveys. Support analysis and reporting of quantitative and qualitative data related to client outcomes, service utilization, and program impact. Prepare interim and final reports summarizing program progress and outcomes. Collaborate with Sturm Center and CUB students to track all project related paperwork, clinical hours and other requirements. Outreach and Marketing Assist with development of any outreach and/or marketing materials. Provide community stakeholders and partners with education and resources around grant mission, deliverables and related community-oriented services. Attend community-oriented stakeholder events and provide education about Strengthening Bridges Project to stakeholders and potential clients. Compliance & Documentation Maintain accurate records for audits and reporting requirements. Ensure adherence to DU operational policies and grant requirements. Other Duties Manage all project related timecards. Coordinate between CUB and Sturm Center clinics, along with external community partners. Complete additional tasks, as assigned by the Principal Investigator, Program Evaluation team lead, or the GSPP Manager of Sponsored Programs. Actively participate in collaborative process improvement. Complete other duties as requested/assigned. Knowledge, Skills, and Abilities Strong organizational and project management skills. Knowledge of financial tracking and budget reconciliation. Ability to analyze and report on program data. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). Ability to work collaboratively with stakeholders and maintain confidentiality (HIPAA/FERPA). Adaptability and problem-solving skills in a dynamic environment.