IT Engineer

IT Engineer Location: Sunnyvale, CA Experience: 2-4 Years SHARE Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities Maintain the current IT environment (servers, desktops, networks, and devices) Execute IT change programs, virtualizing IT infrastructure with modern service options Experience 2 – 4 years of start-up company experience in the Bay Area Our Hiring Process is “Easy with eGain” Step 1 Written test Aptitude section – this is a GRE style test (60 minutes or less) Functional section – this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to hiring@egain.com with the position title “IT Engineer” in the email subject. Compensation Base salary range is $80,000 to $100,000 per year. Stock options.