About the Role
Our client is seeking a proactive and customer-focused Leasing Assistant to support the performance of a high-quality Build-to-Rent residential scheme. Working closely with senior onsite staff, you will play a key role across the full leasing and resident lifecycle - from enquiry handling and viewings through to move-ins, renewals, and ongoing tenancy management. This is a highly visible opportunity offering hands-on exposure across both leasing performance and customer experience within a fast-paced, service-led environment. This is a fantastic opportunity for someone who thrives in a customer-driven, operational role, where organisation, relationship-building, and attention to detail are key. If you're passionate about residential real estate and enjoy working at pace in a people-focused setting, this role offers excellent experience and career development within the living sector. Key Responsibilities: Manage the end-to-end lettings process, including enquiries, viewings, offers, and move-ins Minimise void periods by ensuring apartments are let quickly and marketed effectively Build and maintain strong relationships with residents and prospective customers Act as the primary point of contact for all customer and tenancy-related queries Conduct check-ins, inspections, and check-outs, ensuring accurate reporting Support tenancy renewals and compliance processes Your Requirements: Previous experience within leasing, property, or a customer-facing environment Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal High attention to detail and a proactive, solutions-focused mindset Ability to work effectively in a fast-paced, operational setting Good working knowledge of Microsoft Office (Word, Excel) Self-motivated, adaptable, and committed to delivering high standards of service Desirable: Experience within Build-to-Rent, PBSA, or estate agency Familiarity with CRM systems such as HubSpot Please call me on 07943157289 or connect with me on LinkedIn (Johan Keutcha) and send me a message there.