ABOUT MY DAY

SEEKING SOLUTIONS EXPERIENCE THE DAY OF SHARMILA Get to know our team! Meet the different people here at NMi. Together we know more… WORLDWIDE ACCEPTANCE WE GROW TOGETHER! From desk jobs to lab tests. From administration to marketing to approval experts. Because we have everything in-house, we can guide you the best way possible. With the different markets and services, we have to have a diversity of people. From technicians, administrative assistants, technical engineers, marketing communication specialists, laboratory technicians and sales managers. Everyone contributes to NMi’s great and worldwide reputation with their knowledge and hands on mentality. NICE TO MEET YOU! TEAM LEADER INSIDE SALES I am mainly responsible for the Inside Sales team and facilitating its members’ needs. The most essential aspect of my work is motivating and inspiring my team of Inside Sales. As a prior Inside Sales member myself, the team can rely on me with everything concerning clients or procedures, making my job quite personal, diverse, and thus energizing. In addition, I also have contact with clients regularly to make sure they are satisfied at all times. FUN PLACE TO WORK A DAY IN MY NMI LIFE! This is what a day in my job at NMi looks like. ‘Start of the day’ FRESH AND GOOD! I start off the day by checking my agenda and mailbox. Which appointments do I have with clients? What needs to be finished today? After creating my daily to-do list, I get a cup of coffee and take a moment to socialize with my colleagues. I return to my desk after a small chat and start reading through the client portal for status updates. I organise a quick meeting with the team to have everyone up to speed on our achievements and to divide the outstanding workload amongst team members. ‘Halfway through the day’ LET'S GO! After lunch I take the time to speak with customers. I get on a video call with a manufacturer to find out what specific product is being put on the market and which obstacles come with it. Ultimately, I propose the required service and we discuss an action plan together. The call ends and after writing down our talking points in the system, I join a meeting with all team leaders to discuss the problems that we run into on an operational basis. A brainstorming session helps us come up with ideas on how we can help each other forward. 'Always close the day positive!' SUCCESSFUL NMi really gives me the opportunity to develop not only professionally, but also personally. Towards the end of the day I have a session with an external coach that guides me in my personal development, something that is much appreciated and goes beyond work. I close the day by ticking off the to-do list that I created in the morning. Did I finish what I planned to do in the morning? No need to worry, tomorrow is a new day!