Press Service Engineer – Mechanical

Field Service Engineer role with sheetfed press experience required. Role reporting to our prestigious Client’s Service Manager There is no ‘call out’ rota and attendance is ‘shift requirement only’. Salary: Negotiable – (client has been short-listing candidates with basic salary expectations ranging between £30/35k pa). Role Function: The successful Mechanical Engineer will be responsible for the installation, repair and servicing of our Client’s presses at customer sites. Qualifications & Experience: Essential:- HNC or equivalent in Mechanical Engineering Preferred:- Print industry background, with a full understanding of how printing systems integrate. Main Responsibilities Technical:- Install presses at customer sites in line with work schedules and customer installation requirements, liaising closely with the Project Engineer and other members of the installation team. Respond to technical requests from customers, making appropriate diagnoses and suitable recommendations to resolve technical queries/issues in a timely manner. Carry out pre-planned service interventions. Refer to comprehensive reference documentation, in addition to assistance from other members of the service team to overcome any difficulties. Accurately report on each assignment, providing full details of the actions taken and outstanding requirements, if any. Customer Relationships:- Liaise with senior customer staff, communicating the exact nature of the technical requirements of the job and ensuring that the scope of the work is agreed before work begins. Maintain good working relationships with customers, being mindful that mechanical engineers are representatives of the Company. Promote the Company’s pro-active service products and training to customers, reporting any potential leads to the Service Manager. Teamwork:- Work as a member of the service team, ensuring that all work is completed on time and to appropriate quality standards, as defined by internal service management procedures. Health & Safety:- Take reasonable care of own Health & Safety at work, and that of others, and co-operate with Company arrangements. Skills & Abilities Essential:- Strong communication skills Technical problem-solving skills Initiative High standards of work Ability to work under pressure Flexibility to travel extensively to cover the customer base Willingness to work away from home on a regular basis Willingness to work overtime on a regular basis Competitive Basic Salary + overtime Benefits are company car, pension, life assurance, sick pay, 25 days holidays (plus bank holidays).