About the Role
ICP Worker - Integrated Front Door (IFD)North East Lincolnshire Office Based - 5 Days per Week
North East Lincolnshire Council is looking for an ICP Worker to join their Initial Contact Point (ICP) within the Integrated Front Door (IFD) service.
This is a key role at the very start of a child's journey with social care, where you will play an important part in ensuring children receive the right support at the right time.
About the RoleAs an ICP Worker, you will:
Take calls relating to children who are not open to Children's Social Care or Family Help
Speak with members of the public and professionals who may have concerns
Use a strengths-based approach to gather clear and accurate information
Record information directly onto Liquidlogic during calls
Identify whether the contact is a request for Family Help or presents safeguarding concerns
Carry out multi-agency checks and further information gathering
Analyse information and contribute to creating an appropriate support plan
Escalate safeguarding concerns to a Social Worker and Practice Supervisor where required
About YouWe are looking for someone who is:
Calm and able to work under pressure
Passionate about children's services
Confident in handling sensitive and sometimes difficult conversations
Detail-oriented with strong analytical skills
Curious and confident in asking clarifying questions
A team player who understands the importance of their role at the start of a child's journey
You will be joining a supportive and committed team that places children at the centre of decision-making and works collaboratively every day to achieve the best outcomes.
Essential Requirements:Social Work Qualification - Degree or equivalent
At least 3 years' experience as a social worker within children's services
Social Work England Registration
Driving license and access to own vehicle
If you are interested in this position, please send your CV to Adarsh Parihar at or call on 020 8152 8922.
Benefits of working with Eden Brown Synergy include:DBS check processed and paid for by Eden Brown Synergy
Referral bonus if you refer a colleague or friend to us
Bonus for finding your own job
Twice weekly payroll
Dedicated recruitment consultant who will support you throughout your job search, employment and beyond.
Eden Brown Synergy is an equal opportunities employer.
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