About the Role
The Epicor Kinetic Technical / Functional Consultant serves as both a business process expert and technical consultant, helping manufacturers maximize their investment in Epicor Kinetic both on-prem and cloud based. This role combines functional consulting with technical development, supporting implementations, upgrades, customizations, reporting, integrations, and continuous process improvement. The ideal candidate has experience leading full-cycle Epicor implementations and possesses strong manufacturing knowledge along with hands-on technical expertise in Epicor customization and reporting tools. Key ResponsibilitiesERP Consulting & ImplementationLead full-cycle Epicor Kinetic ERP implementations, upgrades, and module deployments.Conduct discovery sessions, business process assessments, and fit-gap analysis.Gather and document business requirements.Configure Epicor Kinetic to align with operational objectives and industry best practices.Lead conference room pilots (CRPs), User Acceptance Testing (UAT), cutover planning, go-live activities, and hypercare support.Provide project status updates and implementation recommendations to client stakeholders.Collaborate with technical teams on customizations, integrations, and system enhancements.Business Process Improvement Analyze, redesign, and optimize business processes across: Quote-to-CashProcure-to-PayOrder ManagementManufacturing OperationsProduction PlanningSchedulingInventory ManagementWarehouse ManagementPurchasingSupply ChainShop Floor ControlMaterial Requirements Planning (MRP)Master Production Scheduling (MPS)Bills of Material (BOM)RoutingsCapacity PlanningQuality ManagementFinancial Operations Facilitate business process improvement workshops using Lean Manufacturing, Kaizen, and Value Stream Mapping methodologies. Epicor Technical Development Develop and support Epicor Kinetic solutions utilizing: Business Activity Queries (BAQs)Business Process Management (BPM)DashboardsData DirectivesMethod DirectivesApplication StudioREST API integrationsFunctionsKinetic UI customizationSSRS ReportingCrystal ReportsEpicor Data Management Tool (DMT)Epicor Automation Studio (preferred) Develop custom solutions while maximizing standard Epicor functionality whenever possible. Reporting & SQL Design and maintain operational reporting utilizing: Microsoft SQL ServerT-SQLBAQsSSRSCrystal ReportsPower BI (preferred)Epicor Data Analytics (EDA) (preferred) Responsibilities include: SQL query developmentDashboard creationKPI reportingExecutive reportingData validationPerformance analysisTroubleshooting data issuesReporting automationManufacturing & Shop Floor Configure and optimize Epicor functionality supporting: MES (Manufacturing Execution System)Labor ReportingShop Floor Data CollectionProduction SchedulingMaterial TrackingBarcode ScanningInventory TransactionsProduction MonitoringWork Center ManagementJob ManagementCapacity Planning Support both on-premises and cloud Epicor Kinetic environments. Data Migration & IntegrationsPlan and execute data migrations.Utilize DMT for data conversion and validation.Support legacy data mapping and cleansing.Design and troubleshoot ERP integrations.Support REST API and third-party integrations.Validate migrated data and production readiness.User Training & Change ManagementDevelop user training materials and documentation.Conduct instructor-led and virtual training sessions.Create standard operating procedures (SOPs).Support super-user programs.Drive ERP user adoption and organizational change.Provide post-go-live support and coaching.Mentor client ERP administrators and power users.User Support & OptimizationTroubleshoot functional and technical Epicor issues.Analyze root causes and recommend long-term solutions.Support month-end and year-end ERP activities.Evaluate new Epicor functionality and recommend improvements.Maintain ERP documentation and best practices.Required Qualifications5+ years of hands-on Epicor ERP experience, including Epicor 10 and/or Epicor Kinetic.Multiple full-cycle Epicor implementations, upgrades, or major enhancement projects.Strong knowledge of discrete manufacturing business processes.Experience configuring multiple Epicor ERP modules.Experience with Epicor cloud and/or on-premise environments.Strong understanding of:Manufacturing OperationsSupply ChainInventory ManagementPurchasingProduction PlanningSchedulingShop Floor ControlMRPQuality ManagementFinancial ProcessesStrong Microsoft SQL Server and T-SQL experience.Experience developing BAQs, BPMs, dashboards, SSRS reports, and Application Studio customizations.Experience with DMT data migration and ERP integrations.Strong consulting, presentation, and client relationship management skills.Ability to travel approximately 30% throughout the United States.Preferred QualificationsExperience with Epicor Kinetic Application Studio.Experience developing REST API integrations.Knowledge of Epicor Functions and Automation Studio.Experience with Epicor Data Analytics (EDA).Experience with CPQ/KBMax integrations.Experience supporting multi-site manufacturing organizations.Lean Manufacturing and Continuous Improvement experience.Familiarity with regulated manufacturing environments, including ISO 9001 and AS9100.Knowledge of Microsoft Power BI.