High End Luxury Retail Manager

The Retail Manager will have the responsibility for managing two shops and pop-up retail events.  As well as managing daily shop operations, the Retail Manager will drive sales performance and lead the retail team (approx. 16 staff, full-time, part-time and seasonal) to deliver excellent customer service.   Key responsibilities include managing inventory, implementing marketing promotions, controlling budgets, and ensuring health and safety compliance. Also responsible for managing sales figures, training staff, and ensuring in-store customer satisfaction.   The ideal candidate will have strong leadership skills and an eagerness to lead a team from the front, developing and encouraging to get the best out of those around you.  You will have a creative approach to creating visually attractive displays and ensuring their shops are presented in a professional and engaging way for customers.  Proven numeracy and IT skills with a working knowledge of Outlook, Word and Excel will also be important, as well as proficiency in retail IT systems. Must be willing to travel for retail events (flexible TOIL for event work).