Now hiring in Elk Grove, IL for a Ocean Import Account Rep
Pay: $25.00-$30.00 ( BOE)
Shift/Hours: 1st 8:00am to 5:00pm or 9:00am-6:00pm Monday through Friday
The Account Representative – Air/Ocean Import is responsible for coordinating and executing shipments to ensure adequate service levels of clients are met. This position supports the company’s day to day functions and is the direct liaison for assigned shipments.
Position Duties include but not limited to:
- •Handle shipments and ensure profitability
- •Establish task priorities, scheduling and tracking work assignments
- •Coordinate shipping details with origin agent
- •Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone
- •Billing on time, zero demurrage mind set, detention, exam fees, etc
- Work directly with carriers to coordinate and follow up incoming shipments
- Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
- Provide effective and accurate instructions to transportation carriers according to company’s shipping guidelines
- Convert and verify shipment weight and volume Calculate rate
- Maintain communication with customers, carriers and vendors
- Coordinate pick-ups and invoice files
- Assist customers with question complaints, requests, tracking and tracing
- Process , arrange and coordinate cargo bookings with customer and overseas agents
- Handles accounting processes accurately and in a timely manner.
- Open files in Cargowise system generating invoice to the brokerage team or outside broker
#nowhiring
Previous customer service experience in a logistics setting preferred
Ability to work in a warehouse or office setting
Ability to meet deadlines
Strong computer skills
Attention to detail
Resume proving previous tenure and experience
Experience
- Minimum 3 years experience in importation of goods or an equivalent combination of both education and experience.
- Knowledge of Government Agency requirements
- Knowledge of the movement of freight via air and/or ocean
- PC literate with experience with Microsoft Outlook, Work, Access and Excel
Essential Skills
- Ability to read and interpret documents
- Excellent verbal and written communication skills required
- Ability to multi task
- Mathematical skills essential to ensure accuracy in pricing
Benefits of working with us:
- Weekly pay
- Direct deposit or pay card
- Affordable Health Insurance options
- Unlimited Referral bonuses
- FREE online education
- and MORE!