About the Role
Travel Support Specialist – Direct Hire Permanent Opportunity REMOTE AFTER TRAINING Looking for a stable career with outstanding benefits, competitive pay, and the flexibility to work from home after training? Join our team as a Travel Support Specialist and help customers manage important travel needs in a fast-paced, customer-focused environment. We offer a comprehensive benefits package, including: Medical PPO and Dental Coverage 15 Days of PTO in Your First Year Life Insurance Short-Term Disability 401(k) with Generous Company Match Charity Time Off Career Growth Opportunities Fully remote after training Pay and Schedule Training Pay: $20.19/hour Shift Differentials After Training: 3rd Shift: Additional $5.29/hour Training: 6 months onsite in Duluth, GA Monday–Friday, 8:00 AM–5:00 PM After Training: Remote position 8-hour shifts 3rd shift What You’ll Do Handle inbound calls and customer requests Assist with travel bookings, itinerary changes, and reservations Resolve cancellations, schedule changes, and travel issues Maintain accurate reservation records Deliver exceptional customer service while meeting performance goals What We’re Looking For Customer service, travel, or call center experience preferred Stable work history Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Strong attention to detail Comfortable navigating multiple computer systems High school diploma or equivalent Background Investigation Requirement This position would require successful completion of a background check, which will include the following: Criminal and legal history review Credit history review Employment and education verification If you enjoy helping people, solving problems, and building a long-term career with excellent benefits and growth potential, apply today.