About the Role
Job Description: Providing for loved ones, planning rewarding retirements, and preparing for what lies ahead—our policyholders count on Pacific Life to be there when it matters most. That responsibility drives us to collaborate, innovate, and continuously improve. At Pacific Life, this isn’t just a job; it’s a career with purpose, balance, and the resources to help you do your best work. As a Senior Systems Analyst II, you will play a critical role in Pacific Life’s growth and long-term success by serving as a key bridge between business stakeholders and technology delivery teams supporting the Consumer Markets Division (CMD). You will work closely with Product Owners, development teams, quality engineers, and architects to analyze complex business needs and translate them into clear, feasible, and high‑quality technical solutions delivered on AWS-based platforms. This role emphasizes strong collaboration with development teams, deep system and process understanding, and end‑to‑end ownership from concept through production. How You Will Make an Impact Partner with business stakeholders and Product Owners to analyze complex business problems and clarify functional and non‑functional requirements. Translate business needs into clear system requirements, user stories, and acceptance criteria that enable efficient development and testing. Collaborate closely with development teams to ensure requirements are feasible, testable, and aligned with architectural standards. Facilitate solution discussions across developers, test engineers, architects, and operations to align on design, integration, and delivery approach. Analyze and document system workflows, integrations, data flows, and dependencies across distributed cloud-based systems. Identify risks, gaps, and dependencies early and proactively drive resolution across teams. Support quality and testing strategy by ensuring traceability between requirements, test coverage, and delivered functionality. Participate actively in agile ceremonies, backlog refinement, sprint planning, and release readiness activities. Communicate complex technical and business concepts clearly to both technical and non‑technical audiences. Contribute to continuous improvement of analysis practices, documentation standards, and cross‑team collaboration models. The Experience You Will Bring Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience. 8+ years of experience in systems analysis, business analysis, or technology delivery roles within agile environments. Proven experience working closely with software development teams on complex, integrated systems. Strong understanding of modern application architectures, APIs, data integrations, and cloud-based solutions (AWS preferred). Experience defining requirements, acceptance criteria, and solution documentation that support both development and testing. Familiarity with relational and NoSQL databases and data-driven business processes. Working knowledge of SDLC, agile methodologies, and DevOps practices. Strong analytical, facilitation, and problem‑solving skills. Excellent communication skills and the ability to influence across cross‑functional teams. What Will Make You Stand Out Experience in Financial Services, particularly Annuities or Insurance products. Experience supporting large-scale, highly integrated enterprise systems. A collaborative mindset with the ability to balance business needs, technical constraints, and delivery realities. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $124,830.00 - $152,570.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. Pacific Life is more than a job — it’s a career with purpose. For nearly 160 years, we’ve helped people protect their financial futures through strength, stability, and innovation. Join us to make a meaningful impact and build a career where you can thrive. Learn more. Pacific Life's success is driven by our people. We create, embrace and sustain an inclusive workplace where all employees are respected and supported throughout their career. Our values inspire and direct our actions shaping the vibrant culture we proudly uphold. Learn more. Don't see the job opportunity you're looking for? 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