Scheduling Co-ordinator

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Scheduling Co-ordinator
Admin & Support St Austell, Cornwall Permanent Aug 6, 2026

Admin & Support

Scheduling Coordinator – Homecare
Salary: £29,000 per annum + £1,000 bonus

Are you highly organised, calm under pressure and confident managing changing priorities?
We are looking for a proactive Scheduling Coordinator to join our clients team. You will play a key role in making sure every care visit is safely covered, carers receive clear and accurate rotas, and service users benefit from reliable, consistent support.
Package :
Responsibilities :
Apply today with your current CV.
INDARC
 

Salary: £29,000 per annum + £1,000 bonus

Package :

• £29,000 starting salary
• £1,000 discretionary annual bonus
• Ongoing training and development opportunities
• Company events
• Generous referral scheme
• Employee Assistance Programme
• Company pension scheme
• Friendly supportive working environment
• Parking

Responsibilities :

• Creating, maintaining and publishing weekly care rotas
• Ensuring all planned visits are allocated to appropriately trained care staff
• Matching carers with service users based on skills, availability, location and continuity
• Responding quickly to sickness, emergencies and last-minute rota changes
• Updating schedules when new care packages begin or support requirements change
• Monitoring electronic call records and investigating late or missed visits
• Keeping the rostering system accurate, current and fully auditable
• Planning efficient routes to reduce unnecessary travel and improve staff utilisation
• Maintaining accurate records of availability, contracted hours, training, annual leave and sickness
• Identifying staffing or capacity concerns early and proposing practical solutions
• Communicating rota details and changes clearly to care staff
• Providing carers with accurate visit information, service user notes and risk details
• Building positive working relationships with carers and responding to scheduling queries
• Supporting the mobilisation of new care packages
• Working closely with Care Coordinators and the wider management team
• Maintaining a small continuity caseload
• Participating in the shared on-call rota and providing out-of-hours support when required

• Excellent organisational and time-management skills
• Experience in a scheduling / co-ordination role previously – all sectors considered
• The ability to manage multiple priorities within a fast-paced environment
• Strong communication and relationship-building skills
• A practical and confident approach to problem-solving
• Good computer skills and confidence learning new systems
• Experience using electronic rostering, scheduling or care-management software
• The ability to remain calm and make sound decisions when circumstances change
• A strong eye for detail and commitment to maintaining accurate records

• Previous experience within homecare, domiciliary care or health and social care
• A good understanding of continuity of care
• Knowledge of CQC requirements, safeguarding and GDPR
• Experience coordinating staff across multiple locations

Apply today with your current CV.

INDARC