Job Management

FIELD FIRST Job Management Complete control and visibility across the lifecycle of work. Our Job Management capability unifies every aspect of work order planning and delivery via one fully integrated solution. With integrated dashboards, mobile working, and real-time performance tracking, you gain the operational oversight needed to deliver high-quality service first-time, every time. Streamline operations and connect your teams. Optimise costs and resources with real-time commercial insight. Manage stock, materials, and subcontractors in one place. LEARN MOREVIEW DEMO Manage Costs Track costs, margins, and profitability in real-time. From individual line items to total project spend, make informed decisions that improve financial control. Boost Workforce Efficiency Help your field teams spend more time delivering services and less time chasing paperwork with a powerful mobile app. Operational Insights Drill down from region to job to task in seconds and intervene proactively to keep services on track. Self Contained & Configurable Work Order Management CONTROL AND OVERSIGHT WITH REAL-TIME DASHBOARDS Configurable dashboards do more than show historic performance — they provide your teams with real-time, actionable insight into the status of every job. Colour-coded tiles highlight job risks, urgent actions, and late-running work, helping planners prioritise and intervene proactively to keep services on track. DRILL-DOWN DETAIL Drill into any tile to view detailed job data, associated work orders, complete outstanding actions, and book work in real-time. As tasks are completed, dashboards automatically update to reflect the most current status. SEE IT IN ACTION Better Manage The Planning of Work WORK ORDER LIFECYCLE Plan and manage every work order with clarity whether you’re delivering reactive repairs, planned maintenance, or complex multi-phase projects. Assign and sequence tasks with drag-and-drop ease using calendar or GANTT-style timelines to manage dependencies, view availability, and reduce job clashes. STATUS TRACKING & DELAY ALERTS Job Management automatically updates the job status as each step occurs. Delays are flagged in real time, helping you address risks before they impact the bigger picture. VIEW DEMO Materials Management & Supply Chain Integration ELIMINATE WASTE WITH AUTOMATED MATERIALS MANAGEMENT Job Management provides complete visibility into material usage. Field engineers are prompted to verify stock during job completion, improving van stock accuracy and minimising waste. AUTOMATED ORDERING AND SUPPLIER INTEGRATION Automatically raise purchase orders, manage collections, and track stock usage. Seamless supplier integration ensures the right parts are always available as required. VIEW DEMO Sub-Contractor Management For complex tasks, outsourcing to subcontractors is a frequent necessity. Easily outsource work to your subcontractors, monitor job progress, and maintain quality across your service delivery network. Subcontractors can access jobs via a dedicated portal or by integrating their systems with your deployment—offering flexibility without sacrificing control or visibility. ENHANCED WORKFLOW AND OVERSIGHT Pre-approved costing rules ensure compliance and avoid invoice surprises. Predefined rates and variation approval workflows keep costs in check while maintaining quality and profitability. VIEW DEMO Sales Invoicing CLOSE THE LOOP ON SERVICE DELIVERY Accurate, timely billing is essential to closing the loop on service delivery. With Sales Invoicing, you can create and manage invoices directly within your Job Management workflow. By embedding billing into the job lifecycle, your teams streamline processes, protect revenue, and invoice with confidence. SIMPLIFIED REVENUE CAPTURE Invoices can be raised against individual jobs, batched for efficiency, or created outside of orders responsively. Role-based permissions keep control tight, while automated document generation and finance system integration accelerate cash flow and reduce errors. The result? Consistent, audit-ready financial processes that keep your business moving. VIEW DEMO Stock and Asset Management Replace traditional approaches to stock management by unifying asset and work order management into a seamless process. Jobs can be raised automatically, and completion updates are fed straight back to the asset record or job history for reporting and demonstrating compliance. VIEW DEMO UNIFIED WORK ORDER MANAGEMENT By storing all pertinent asset information, Job Management automatically generates jobs as required, and updates asset data post-completion, ensuring a seamless operational workflow. REGULATORY COMPLIANCE This integrated approach ensures timely management and servicing of assets, upholding compliance with time-sensitive requirements. Adhering to regulatory and compliance standards, such as the Decent Homes criteria, you can demonstrate compliance and provide stock condition evidence as needed. PROACTIVE ASSET MONITORING As asset conditions change, Job Management raises work orders that can be dispatched directly to your field service operatives, helping you shift from a reactive to a proactive service model. Project and Complex Use Case Management Break large-scale programmes of work into clear phases or milestones. Automatically update job status as each step is completed to provide real-time progress visibility. Each phase links to specific timeframes, tasks, and costs—allowing you to maintain control, stay within budget, and demonstrate delivery against plan. STATUS UPDATES AND TIME MANAGEMENT Each step’s completion triggers a status update. Delays in any project step that might risk the overall timeline can be quickly escalated and addressed. This keeps the entire project progressing at the required rate, helping you mitigate risk and enhance overall project efficiency. SEE IT IN ACTION Customer Self-Service Portals Empower tenants, customers, or service users to raise issues, track job progress, and receive live updates with self-service portals. By offering a transparent, user-friendly experience, you can reduce pressure on support teams while improving customer satisfaction. REMOTE ASSIST Speed up triage, reduce unnecessary visits, and increase first-time fix rates with Remote Assist video streaming. By understanding the issue before a visit, engineers arrive better prepared, boosting first-time fix success while reducing unnecessary travel. Every session is captured and stored for compliance, training, or dispute resolution, giving you full transparency. VIEW DEMO Discover more about our Job Management capability With complete Job Management, you can Better Control Costs, Improve Service Quality & Deliver Service First-Time, Every Time. VIEW DEMO Case Study City of Edinburgh Council Job management is a dynamic process that allows field service managers and office staff to keep tabs on jobs, tasks, and field workers and is an essential feature for businesses seeking efficient workflows. FIND OUT MORE Blog What is Job Management? Job management is a dynamic process that allows field service managers and office staff to keep tabs on jobs, tasks, and field workers and is an essential feature for businesses seeking efficient workflows. READ BLOG eBook Job Management | The Complete Guide Read our comprehensive introduction to modern job management, defining what job management is and looking specifically at what modern job management solutions can do for you. ACCESS EBOOK