Research Operations Manager

Summary

We’re supporting a growing organisation within the healthcare technology intelligence sector as they look to appoint a Research Operations Manager. This is a fantastic opportunity for someone with a background in market analysis, market research or market intelligence who enjoys the operational and project management side of research delivery.

The successful candidate will play a key role in ensuring the smooth delivery of research across multiple products, helping to build scalable processes as the business transitions towards a subscription-based research model. You’ll also lead and develop a small team of analysts while ensuring research outputs are delivered efficiently, on time and to a high standard.

Everything you need to know about the role

In this position, you will play a central role in coordinating research delivery across multiple products while helping to build scalable processes as the organisation transitions towards a subscription-based research model. Key responsibilities will include:

• Oversee the delivery of research across multiple products and services
• Manage and develop a team of 4–5 analysts / specialists
• Coordinate research activities including primary research, secondary research, analysis, modelling and reporting
• Manage timelines, project delivery and research workflows across multiple workstreams
• Develop and improve operational processes to support scalable research delivery
• Support the transition from project-based research to repeatable subscription insight services
• Manage research tools, databases and operational systems
• Track delivery metrics and identify opportunities to improve efficiency and performance
• Work closely with internal stakeholders to ensure research insights are delivered effectively

Experience and qualities that make you a strong fit

The ideal candidate will bring a strong understanding of the research process alongside experience coordinating projects, improving processes and supporting teams in a fast-paced research environment. You may have experience in areas such as:

• Experience within market research, market intelligence, consulting or analyst environments
• Strong understanding of the research lifecycle, including both primary and secondary research
• Experience working with market analysis, forecasting, modelling, reporting or data visualisation
• Proven ability to manage multiple research projects or operational workflows
• Previous experience leading or mentoring a team
• Excellent organisational and stakeholder management skills
• A proactive mindset with an interest in improving processes and scaling operations

What’s on offer?

Alongside the opportunity to play a key role in a growing organisation, the successful candidate will benefit from a supportive and flexible working environment as well as a competitive package, including:

Hybrid working (2–3 days in the office)

• Competitive salary with performance bonus
• Opportunity to play a key role in scaling research operations within a growing organisation
• Leadership responsibility managing a team of analysts
• A collaborative working environment with opportunities for career development

Could this be the role for you?

If you’re ready to take on this exciting opportunity and bring your expertise to a company that’s shaping the future of healthcare, we’d love to hear from you. Please apply below or send your CV and a brief cover letter to chris@carrotrecruitment.com