About the Role
Lighthouse Technology Services is partnering with our client to fill their ServiceNow Developer (Catalog & Flow Designer) position! This is a 12 month contract with potential to extend and/or convert and will be hybrid in Buffalo, NY. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered. What You'll Be Doing: Design and build complex ServiceNow catalog items to enhance cloud tooling capabilities, adding visibility and streamlining workflows for infrastructure teams Develop and maintain advanced Flow Designer workflows that automate task assignment, orchestrate multi-step processes, and integrate with various ServiceNow modules Collaborate with the cyber security team to implement SecOps suite capabilities including SIR (Security Incident Response) and VR (Vulnerability Response) modules Lead technical components of program-level projects, working as part of a team delivering enterprise-wide capabilities and enhancements Complete comprehensive systems analysis, design, and development activities ranging from basic to highly complex technical requirements Coordinate with applications and business units to recommend and implement systems solutions that drive project milestones and meet strategic objectives Prepare detailed technical and functional specifications, maintain systems documentation, and execute thorough test plans including debugging activities Provide analytical consulting and leadership in identifying new uses of information technologies to improve business processes and effectiveness What You'll Need to Have: 5+ years of systems analysis and application development experience with strong expertise in ServiceNow platform development Deep hands-on experience with ServiceNow Flow Designer, building complex backend automation workflows for catalog requests and task orchestration Proven expertise in ServiceNow Catalog development, including creating and managing service catalog items and workflows Experience with or strong interest in ServiceNow SecOps suite modules (SIR, USEM, Vulnerability Response) and cyber security integrations ServiceNow Certified Application Developer (CAD) certification preferred Demonstrated ability to work independently on complex technical initiatives while also collaborating effectively in a team environment Strong problem-solving and analytical skills with experience coordinating between technology teams and business stakeholders Excellent verbal and written communication skills with the ability to present technical concepts to diverse audiences Pay Range: $60-$70/hr Questions about any of our jobs? Email us at recruiting@lhtservices.com View all of our open jobs here: jobs.lhtservices.com