Organize and prioritize all active and previously completed files from Sales Support for completion of current patient orders and AR Billing audit requests.
Process customer returns according to established department policies and procedures.
Complete special project chart approvals as assigned or directed by medical billing ops leadership.
Review patient records to ensure compliance standards for clinical documentation are met and that information received is accurate for billing purposes.
Audit chart notes and records against information obtained and documented in multiple internal software systems to ensure accuracy.
Critical Information
Remote role.
Work hours between 8:00 am and 5:30 pm, with some flexibility, totaling 8 hours a day.
Education/Licenses Needed
High School Diploma or general education degree (GED).
3+ years medical industry or call center/customer service experience.
Working knowledge of medical terminology.
Benefits:
Benefits are available to full-time employees after 90 days of employment.
A 401(k) with company match is available after 1 year of service.
This is an AI-formatted job description; recruiter confirmation required.