Field service professionals

We’re looking for talented, passionate people to join us as Ericsson Field Service Professionals (EFS) in roles like: Telecom Tower Technician; Field Technician; Survey Technician; Field Service Manager; Fiber Installation Technician; Implementation Coordinator. As an Ericsson Field Services Professional (EFS), you’ll be in the field operating, repairing and maintaining network, hardware, software and other telecom- and IT-related systems. Full training. Full support. At Ericsson, you will be trained on the latest technologies, methods and safe work practices and will be provided access to many career progression opportunities. You will initially work closely with a mentor, as well as the larger field-based team, to develop your skills and experience. Once you become proficient in one area, you will be given opportunities to broaden your knowledge and skills through cross-training. You will also receive robust safety training to make sure your health and wellbeing are protected on the job, including: Basic Health and Safety Lab Safety Bio Risk Safety Work at Height / Safe Climbing Our commitment to safety We take an inclusive approach to health and safety by actively working to prevent injuries and work-related illnesses, with a vision of achieving zero major incidents. To achieve this vision, we apply a risk-based approach and have a variety of tools and processes in place to protect our valued workers. Comprehensive OHS measures: Medical examinations – regular medical check-ups are done for individuals involved in field maintenance work Driving and vehicle guidelines – we provide detailed guidance on how to drive safely using two wheelers or four wheelers Security guidelines – our regularly updated guidelines include special trainings for individuals working in sensitive areas Safety culture – reinforcing the safety rules to increase awareness and adherence to improve upon a ‘safety first’ culture   Stories of Ericsson's #NetworkHeroes Abdul Hamid Malik, an Ericsson Field Engineer, once trekked 28 Kilometers in the snow to fix a network site. The weather and terrain were stacked against him and his team, but they only rested once connectivity was restored to the local area. Aijaz Ahmad Wani once restored operations near Jawahar Tunnel on the Jammu-Srinagar highway in spite of heavy snowfall, potential avalanches and the threat of wild animals on the mountains. Pappu Kalita, an Ericsson Rigger, regularly transports heavy equipment on his bicycle – sometimes through heavy rains – to restore connectivity whenever there is a network issue. These intrepid Ericsson Field Service Professionals (EFS), and many like them, are the heroes that ensure that their communities have high quality connectivity – no matter what. They are the ones that maintain the networks so many of us rely on every day. It’s a truly important job, so we salute the dedicated men and women who play such an integral role in empowering our modern society. The foundation of the networked society As an Ericsson Field Service Professional (EFS), you will regularly have the opportunity to: Perform skilled construction, installation, repair and maintenance work; Work as part of a team of employees in Ericsson Field Services and other Ericsson organizations to deliver high-quality services using safe working practices; Perform both task-based and project-based, on-site work across multiple customer and multi-technology networks; Use state-of-the-art equipment, tools and systems; Be part of something BIG – delivering and maintaining the next-generation technologies that power the networks so many people use every day We are looking for candidates that possess many different levels of experience and qualification: Self-starters with the desire and ability to learn and retain new knowledge Team players with excellent interpersonal communication skills Excellent organizational and administrative skills Ability to exercise flexibility in challenging and/or perplexing situations Ability to multi-task and maintain composure in stressful and demanding work environments A high level of computer experience and proficiency Additional, desirable qualifications include: Basic experience within the field operations environment of a mobile or telecommunications network provider Basic, demonstrable understanding of RF theory and practice, data communications and networking Knowledge of health and safety practices within an operational environment