IT Product Manager

We are looking for someone to be responsible for the growth and ongoing development of the Electronic Services Product offering for a major client of ours in order to meet customer requirements. MAJOR AREAS OF RESPONSIBILITY Electronic Service Product Development Budget Planning and Revenue Management Internal Stakeholder Product awareness training SPECIFIC RESPONSIBILITIES OF THE JOB Electronic Service Product Development Identify gaps in Electronic Services Product functionality and prioritise Product Road Map. Liaise with Sales and Client Services teams to maximise electronic service opportunities with both new and existing Clients. Develop high level specifications through translation of client requirements in order to be developed by the IT Development Team. Liaise with the IT Development team to understand technical restraints and tradeoffs around implementation of new features within products. Prepare and present a business case for any new initiatives which are to be supported by strong analytics and product research. A pro-active, positive, self-starting and self-motivated approach is essential for this role with a good working knowledge of the postal industry, DM and/or transactional market is required. Advanced literacy and numeracy skills are essential for this role. Excellent customer facing skills Teamwork – evidence of achieving results through others. Excellent communication skills, both verbal and written The ability to plan and prioritise and work to tight timelines Effective decision making capability Excellent analytical, numerate skills and an attention to detail