Strategic Key Account Manager

Job Title: Strategic Key Account Manager Location: Hybrid (South East or Midlands preferred – flexible for the right candidate) Salary: Up to £70,000 per annum + Bonus + Car Allowance Are you looking for a Strategic Key Account Manager position working in a hybrid role? As a Strategic Key Account Manager, you will be responsible for managing a major nationwide Fire & Security customer account, ensuring exceptional service delivery, maintaining profitability, and developing long-term client relationships. You will be working for a leading provider of enterprise Fire & Security solutions across the commercial, banking and healthcare sectors. Responsibilities: Manage a major key customer account with responsibility for a £10m–£14m P&L. Ensure contractual obligations are met across PPM, reactive maintenance, remedial works and small works. Hold regular customer review meetings to monitor contractual performance and KPIs. Manage a team of up to 8 personnel, including Engineers, Designers and Administrative staff. Develop and grow the account while maintaining high levels of customer satisfaction. Ensure compliance with all legal and regulatory requirements. Experience and Certifications required: Proven experience as a Strategic Key Account Manager within the Fire & Security industry. Experience managing nationwide customer accounts. Demonstrable success in growing key accounts and maximising profitability. Previous experience managing small to medium-sized teams. Strong commercial awareness with P&L responsibility. Please apply with an up-to-date CV for more information. We can only accept candidates who have the Right To Work in the UK.