Air Freight Coordinator (Time Critical - Imports & Exports)Right Now Group are currently recruiting for an experienced Air Freight Coordinator to join a busy Time Critical team based in Heathrow. This is a fast-paced Monday to Friday role, working 12:00 - 20:30, supporting both import and export operations within a specialist logistics environment.
As an Air Freight Coordinator, you will play a key role in managing urgent, time-sensitive shipments, ensuring seamless coordination from collection through to final delivery. This position requires a proactive and adaptable individual with experience handling high-priority movements and delivering solutions under pressure.
Air Freight Coordinator - Key Responsibilities:
- Manage and monitor shared email inboxes, ensuring all queries are actioned promptly
- Coordinate collections and deliveries with suppliers, agents, and transport providers
- Arrange and oversee both import and export shipments from start to finish
- Produce and check all relevant air freight documentation, including MAWB's and HAWB's
- Complete customs entries in line with UK HMRC regulations (imports and exports)
- Track and monitor live shipments, providing updates and managing time-critical movements
- Support AOG / time-critical operations, ensuring urgent shipments are prioritised and executed efficiently
- Identify and implement alternative solutions to meet tight deadlines and customer requirements
- Maintain strong communication with internal teams, customers, and suppliers
- Manage job costing, file invoicing, and cost control to ensure profitability
- Ensure all queries, discrepancies, and complaints are resolved in a timely manner
- Keep systems updated and ensure all operational tasks are completed accurately and on time
Air Freight Coordinator - Candidate Requirements:
- Proven experience within Air Freight operations (imports and/or exports)
- Exposure to Time Critical or AOG shipments is highly desirable
- Strong organisational skills with the ability to prioritise in a fast-paced environment
- Proactive, solution-focused mindset
- Excellent communication and IT skills
- Good understanding of customs procedures and documentation
- Full 5-year checkable work history (required for referencing and compliance checks)
Air Freight Coordinator - Salary & Benefits:
- Hours: Monday to Friday, 12:00 - 20:30
- Location: Heathrow
- Salary: £35,000 - £42,000 (depending on experience)
Performance Bonus Scheme:
Following successful completion of probation, all staff are eligible for a quarterly performance bonus linked to company targets. This currently ranges between £1,000 - £2,500 per quarter, offering up to £10,000 additional annual earning potential.
Additional Benefits:
- Pension and medical benefits
- Employee recognition and rewards programme
- Employee discounts
- Bike to Work scheme
- Employee referral bonuses