Senior IT Support Manager (London)

Senior IT Support Manager

Global Law Firm – London

Hybrid Working – 4 days office / 1 day from home

Are you a Senior IT Support Manager or IT Service Delivery Manager looking for a rewarding new role?

Have you got extensive experience of working in the legal sector?

In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, strategy and development of IT services. You will manage a medium sized IT support team in London, whilst working closely with global teams.

About the role

As Senior IT Support Manager, you will be collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, implement processes and implement service improvement plans for the service delivery function as well as managing vendors.

About you

• Minimum of 7 years’ in an IT Leadership position
• Extensive experience of working in a global law firm
• Experience in an international environment, working with globally dispersed teams
• Excellent partner/lawyer engagement experience
• ITIL certification and good knowledge of ITIL processes
• Forward-thinking in regard to new technologies
• Possess exceptional communication skills

Similar job titles could include IT Service Delivery Manager, Senior IT Manager, Senior Service Desk Manager, Head of IT Service Delivery, IT Manager, Senior Technology Manager.

Does this role tick all the boxes? Hit 'Apply’ now for more information!