Join a leading real estate operator in the Build to Rent sector, delivering exceptional living experiences across the UK. We are looking for an experienced and proactive Facilities Manager to take ownership of both hard and soft facilities management, statutory Health & Safety compliance, and environmental standards across our existing and upcoming residential and commercial properties.
This is a hands-on, high-impact role, based primarily at our Reading site, with occasional travel to properties in Bristol, Bournemouth, Brighton, and Bath. You will ensure that all properties are maintained to the highest standards while building strong, positive relationships with occupiers. You’ll play a key role in shaping the operational excellence and reputation of a market-leading property management team.
Key Responsibilities:
- Ensure full compliance with statutory and legal requirements.
- Maintain risk assessments and action plans for all properties.
- Achieve and sustain a compliance rating of 95%.
- Complete monthly site audits on schedule.
- Maintain high standards of cleaning, repair, and presentation within budget.
- Attend sites in emergencies and follow incident reporting procedures.
- Monitor service partner performance and implement improvements.
- Oversee planned and preventative maintenance programmes.
- Conduct and record inspections of vacant properties as required.
- Manage occupier service satisfaction and confidence in our services.
- Communicate resident enquiries promptly to Property Managers.
- Monitor occupancy activity, building works, and space availability.
- Implement and monitor environmental strategies, including energy management.
- Record and report utility consumption and support sustainability initiatives.
- Prepare draft Service Charge budgets and monitor expenditure.
- Line manage onsite staff, conduct annual appraisals, and deliver regular training.
Requirements:
- Proven experience in facilities management, ideally in multi-site residential.
- Full, clean driving license
- IOSH (NEBOSH desirable)
- Strong knowledge of Health & Safety, compliance, and ESG best practices.
- Excellent organisational, leadership, and communication skills.
- Ability to manage budgets and vendor relationships effectively.