Explore People and Operations

Our People and Operations teams design programs, processes and systems that keep Abnormal moving fast. From AI-powered hiring to scalable infrastructure, the work may be behind-the-scenes, but you can see its impact everywhere.

What Sets Us Apart

AI for Every Role

AI isn't just for engineers here. It transforms operational challenges, from predictive models to automated workflows, freeing us up for the strategic work that drives impact.

Good Ideas Get Built

We’re lean enough that good ideas get heard and implemented quickly. When you spot a better way, you’ll get the support you need to make it happen.

High-Impact Work

You’ll lead projects that directly impact how the company operates. Whether designing headcount planning tools or improving onboarding, your work enables everyone to move faster with focus.

Our Approach

We Find Better Ways

We Partner Everywhere

We Focus on Scale

Growth Through Excellence

The work is complex and the pace is fast. You'll grow by solving operational challenges that directly impact how the company runs. The systems you build today will support hundreds more tomorrow.

How We Actually Use AI

AI-Supported Assessments

Engineering candidates submit AI-generated code during assessments to show their AI-native mindset. We use AI tools to streamline review while maintaining our high talent bar.

Custom-Built Support Coordination

Custom AI solutions handle complex coordination across 24/7 global coverage, eliminating manual scheduling bottlenecks that previously required full-time headcount while improving SLA performance.

AI-Enhanced Recruiting

Interview intelligence platforms reduce administrative overhead, allowing recruiters to engage with more candidates while surfacing insights that accelerate hiring and improve candidate experience.

Meet the Team

We bring operational clarity and people-centered thinking to every part of the business. Whether building infrastructure or evolving employee experience, we lead with intention to help teams do their best work.

How We Deliver:

We use AI to streamline and make smarter decisions

We connect dots across people, tools, and workflows

We act quickly to adapt what’s not working

We care about the details, and the outcomes even more

We are strategic partners, not just a support function

Define What’s Next

The people who belong here don’t wait for permission. They see problems and solve them. If you see opportunities where others see friction, there’s real impact waiting for you.