Head of IT

Our client is looking for a Head of IT to lead the support of existing and development of new systems and technologies required to support Business development and growth. MAJOR AREAS OF RESPONSIBILITY • Management of the Development, Infrastructure and Implementation Team • Budget Planning and Revenue Management SPECIFIC RESPONSIBILITIES OF THE JOB • Lead and manages our client’s capability to ensure robust system stability and development of a fit for purpose support strategy • Monitor and report on performance and progress against the IT strategy and operational performance, producing monthly performance reports to the various boards • Plan, organise, and manage operations and employees to ensure the stable operation and resilience of the organisation’s IT infrastructure. • Ensure delivery of the design, installation, upgrading, operation, control, maintenance and effective use of the network, server, telephony and desktop infrastructures • Lead the team to ensure excellent customer service is provided to all internal and external customers • Lead the budget setting process for IT and ensure that financial implications are considered for all initiatives • Provide expertise in the areas of development methodology and service delivery • Ensure compliance with company and other relevant standards/ regulations at all times REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Excellent team management and leadership skills with experience of managing a department of at least circa. 30 staff • Significant vendor and supplier management experience • Excellent analytical, numerate skills and an attention to detail • Excellent communication skills, both verbal and written • The ability to plan and prioritise and work to tight timelines • Effective decision making capability It would be extremely advantageous if applicants had a Software Development background.