Retail Property Co-ordinator

Farrow and Ball – Retail Property Co-ordinator, Wimborne, Dorset (37.5 hours per week) 

We’re currently looking for an enthusiastic individual to join our retail property team in Wimborne as a Retail Property Co-Ordinator.  We’re offering this position on a full-time, permanent basis. We are offering this position on a hybrid basis working 2 days per week (Monday and Wednesday) at our offices in Wimborne. As this role will partner with our North American team some flexibility with hours will be required. 

Here at Farrow & Ball, we’ve been proudly handcrafting paint and wallpaper in Dorset since 1946. Using only the finest ingredients and traditional methods, we’ve developed a reputation for unrivalled colour with an extraordinary response to light. But that’s only half of our story. We’ve pioneered industry-leading finishes and formulas, created hundreds of unique wallpapers and set the standard for ‘posh paint’. With over 50 showrooms, a global network of stockists and over 3 million fans on social media, we transform spaces of all kinds, big and small, modern and traditional, homes and art galleries, inside and out.

The key to our success is the people behind the paint: from the artisans and technical experts creating our paint and paper to the showroom staff sharing them with customers, and everyone in between. We believe in the positive power of colour and light. The power to change the way we live and the way we feel. Are you ready to join us?

Based at the UK Head Office, the Retail Property Coordinator supports the North American retail property estate, working closely with the Retail Property Lead based in North America. The role is responsible for coordinating day-to-day property activities, supporting projects, maintaining accurate property data, and ensuring effective communication between UK and North American teams. The position plays a key role in upholding brand standards across the North American showroom portfolio and supporting the smooth delivery of property operations and initiatives.

What we expect from you as a Retail Property Co-ordinator 

Key Responsibilities:

• Support our North American Showrooms compliance, maintenance and refurbishment works, to include liaison with 3rd party suppliers, communications, invoice tracking and business reporting.
• Work closely with the Health & Safety Manager in the U.K & North America to co-ordinate, document and drive all Health & Safety actions and reporting for the Property Team.
• Co-ordinate administration for all external Showroom for North America
• Arrange & document monthly partner meetings for our North America based suppliers in conjunction with the Retail Property Lead for North America
• Support the Retail Property Lead and Property Manager with the co-ordination and delivery of key business projects.
• Liaise closely with our North America Retail Property Lead on day-to-day activities.
• Assist the Retail Property team with the smooth day to day running of the office, to include administration of the shared team property inbox, triage, scheduling & tracking of maintenance requirements, raising purchase orders, supplier liaison and internal communications
• Administration and control using business planning and purchasing systems including our CRM system
• Liaising with our North American Showroom teams & Regional Showroom Manager’s on a regular basis.

Key Attributes:

• Administration skills are essential to this role
• Experience in an operations or business support role
• Proven organisational skills with the ability to meet deadlines
• Ability to work under pressure and prioritise
• Excellent communication skills both written and verbal
• Microsoft Office applications including Teams and use of other business systems and databases a distinct advantage
• Ability to work both as part of a team and independently
• Understanding and experience of property maintenance and retail processes
• Health & Safety training an advantage
• Experience of working with Commercial Property an advantage

What you can expect from us

• 25 days’ annual leave (increasing with length of service) plus bank holidays
• Annual salary reviews, based on individual performance
• Enhanced Maternity and Paternity pay
• Generous staff discount on F&B products
• Access to our retail discounts platform
• Employee Assistance Programme with 24/7 support
• Health Cash Plan
• Company Sick Pay
• Group Pension Scheme, matched by F&B
• Life Assurance
• Refer a Friend scheme
• Cycle to Work scheme
• Season Ticket Loans for travel

At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.